1571 activated itself
We dont use the landline for anything other than broadband anymore. A while ago I cancelled 1571 but today I connected a phone into the socket to check the line as we are having broadband connection issues and the dial tone was that of 1571!
How can it just decide to activate itself?
Re: 1571 activated itself
Hi @ricme85, looks like it's been there for around 18 months. The notes on your account suggest it was added following a live chat around that time, however the notes just give me a chat ref and an order ref, so I'm not sure if that was the desired outcome.
As it's showing active on your account as well as being active on your line, you can get this removed via your account here: https://www.plus.net/plustalk/index.php?page=wlr_remove_call_features
I hope this helps.
| Harry Beesley|
Plusnet Help Team