1571 Voicemail - please switch off
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1571 Voicemail - please switch off
02-11-2016 10:14 AM - edited 02-11-2016 10:18 AM
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I just want caller display enabled, not 1571. That is what I ordered and that is what shows up in my control panel. Unfortunately 1571 has started working again recently and is interfering with my own answering machine. I cannot see how to turn it off as it is not shown as a feature to be removed. Please turn it off.
Re: 1571 Voicemail - please switch off
02-11-2016 11:18 AM
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Re: 1571 Voicemail - please switch off
10-11-2016 2:15 PM
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Hi HarryB, could you turn off my voicemail too, I've exactly the same problem: I need caller ID but I don't want voicemail.
Re: 1571 Voicemail - please switch off
10-11-2016 2:38 PM
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Apologies for any inconvenience voicemail has been causing. I've placed an order to correct the call features and bring them in line with what's on the account for you.
Voicemail should be gone later today.
Re: 1571 Voicemail - please switch off
17-11-2016 8:12 PM
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Hi Harry B
please turn off the 1571 service but I do need to keep caller id
Thanks
Re: 1571 Voicemail - please switch off
17-11-2016 8:32 PM
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Hi Harry
Could you please turn off 1571 for me too. I have had it turned off before but like others it has suddenly come back on.
Thanks
Kitten
Re: 1571 Voicemail - please switch off
18-11-2016 4:17 PM - edited 18-11-2016 4:18 PM
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Hi Harry, my voicemail has turned on too - even though it says it isn't in the control panel.
Can you turn mine off too, please? Thank you, Anthony
Re: 1571 Voicemail - please switch off
19-11-2016 7:25 PM - edited 20-11-2016 9:59 AM
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Thank you for contacting us on our community forums
@Crofter and @Kitten I was unable to locate your account from your forum username, please can you private message me your account username?
@anthonyb73 I think I found your account, but the Openreach systems were offline for the duration I was in the office due to supplier maintenance. I'll action this tomorrow. I've sent an order to remove the voicemail feature now, which should complete tomorrow.
[Edit]
Thanks for your PM @Crofter Your voicemail should be removed within 1 working day.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: 1571 Voicemail - please switch off
21-11-2016 10:42 AM
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Thanks for your PM, @Kitten
I've placed an order to remove your voicemail messaging service now, which should complete by tomorrow.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: 1571 Voicemail - please switch off
21-11-2016 12:47 PM
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Apologies that I wasn't able to pick this up last week. I was out of the office on annual leave.
Glad to see @Anoush appears to have got this sorted for you all.
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