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1571 Voicemail called me

Pete101
Newbie
Posts: 4
Registered: ‎25-04-2020

1571 Voicemail called me

I have call forwarding active. I received a call from my home phone to update me on my voicemail. I've never had that happen before and can't find it listed as a function  before. Is it a standard feature ? I don't want to pay for unnecessary calls.

6 REPLIES 6
198kHz
Seasoned Hero
Posts: 5,589
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Registered: ‎30-07-2008

Re: 1571 Voicemail called me

AFAIK Voicemail Extra will call to tell you there's a message if it arrived while your line was engaged. Voicemail free will not.

Can't see that call forwarding would make any difference. 

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Pete101
Newbie
Posts: 4
Registered: ‎25-04-2020

Re: 1571 Voicemail called me

It could well be that. These days it's mainly the automated spam calls I hadn't already blocked that trigger 1571 !

Pete101
Newbie
Posts: 4
Registered: ‎25-04-2020

Re: 1571 Voicemail called me

Just double checked, I dont have Voicemail Extra, just the free one.

198kHz
Seasoned Hero
Posts: 5,589
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: 1571 Voicemail called me

In that case I'm stumped - unless the free version has changed.

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seebee
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Registered: ‎08-07-2017

Re: 1571 Voicemail called me

Free voicemail will call you if someone has sent an SMS text message to your landline number. It'll say you have a "voice text" and if you listen to it, the system will read out the contents of the text. Could that be it?

I've had it happen by accident - when someone has chosen my landline number instead of my mobile number when composing an SMS text to me.

Pete101
Newbie
Posts: 4
Registered: ‎25-04-2020

Re: 1571 Voicemail called me

I've just sent my home number a Text. Got an immediate response and call, but not from my landline number. I could listen to the Text and delete it. I also received a Text reply from my landline. Nothing in the Text however.

When I got the original 1571 call, it came up on my mobile as a call from the Home Landline. Todays was a 0333 number.