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1571 Message received tone

culcreuch
Newbie
Posts: 6
Registered: ‎16-04-2015

1571 Message received tone

Hi
I have a quick question regarding my 1571 service. My phone account was activated on Tuesday. Initially I had a message from Plusnet regarding the service......however the dialing tone  indicates that I have waiting messages....even though my voice mailbox is empty. What must I do to obtain a constant dialing tone?
4 REPLIES 4
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,183
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: 1571 Message received tone

Hi there,
Have you tried dialling 1571 and setting a PIN via option 3?
That should allow you to check your messages and delete them.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
culcreuch
Newbie
Posts: 6
Registered: ‎16-04-2015

Re: 1571 Message received tone

Thanks for the hint....the only option available  (according to the recorded message} is the choice of using a standard or personal greeting
dick:quote
culcreuch
Newbie
Posts: 6
Registered: ‎16-04-2015

Re: 1571 Message received tone

Thanks for the advice.....I still do not have an option 3....hovever I left myself a message ...deleted it , and now have a normal dialling tone.
catelliott
Grafter
Posts: 242
Thanks: 1
Registered: ‎05-02-2015

Re: 1571 Message received tone

I'm glad you managed to get it sorted in the end Smiley