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1571 Active and can't be disabled

Joan55
Newbie
Posts: 1
Registered: ‎19-10-2020

1571 Active and can't be disabled

The 1571 feature is active on my phone line (even though I did not request it) and I am unable to disable it through my account as the voicemail calling feature is not selected. Is there some way this feature can be disabled either by myself or by Plusnet?

3 REPLIES 3
dhart95
Newbie
Posts: 1
Registered: ‎20-10-2020

Re: 1571 Active and can't be disabled

I have the same issue, not selected on the call features page, but is active on my line.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,152
Thanks: 1,007
Fixes: 405
Registered: ‎01-01-2012

Re: 1571 Active and can't be disabled

Thanks for your post @Joan55 and @dhart95

I've manually removed 1571 off our supplier's systems for you

If there's anything else we can help with let us know 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Vanessa5
Newbie
Posts: 1
Registered: ‎12-03-2021

Re: 1571 Active and can't be disabled

Hi
I am having the same problem. Please could you disable 1571 on my account too?