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14th February has been and gone and still no landline

emerald
Grafter
Posts: 32
Registered: ‎31-01-2013

14th February has been and gone and still no landline

When are plusnet going to tell me what is happening?
Go live date of 14th was confirmed, then cancelled, then confirmed, then I don't know!  Angry
5 REPLIES 5
emerald
Grafter
Posts: 32
Registered: ‎31-01-2013

Can someone please repond re my home phone?

Strat
Moderator
Moderator
Posts: 30,207
Thanks: 3,227
Fixes: 495
Registered: ‎14-04-2007

Re: 14th February has been and gone and still no landline

Hopefully one of the DC team will pick this up soon.
Please stick to one board to help them.

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)

emerald
Grafter
Posts: 32
Registered: ‎31-01-2013

Re: 14th February has been and gone and still no landline

Quote from: Strat
Hopefully one of the DC team will pick this up soon.
Please stick to one board to help them.

Thanks for that Strat....still no response  Roll_eyes
Can you move me back to Feedback then? People seem to get a response there.
Anotherone
Community Veteran
Posts: 19,107
Thanks: 453
Fixes: 21
Registered: ‎31-08-2007

Re: 14th February has been and gone and still no landline

Don't worry, you will get a response here  Wink
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: 14th February has been and gone and still no landline

Hi there, really sorry about the delay in coming back to you. I can see you've been in touch with our provisioning team and things are moving along now as they should, please let us know if there is anything we can do though I assure you now our agents are on the case everything should be fine.