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14th February has been and gone and still no landline

emerald
Grafter
Posts: 27
Registered: ‎31-01-2013

14th February has been and gone and still no landline

When are plusnet going to tell me what is happening?
Go live date of 14th was confirmed, then cancelled, then confirmed, then I don't know!  Angry
5 REPLIES
emerald
Grafter
Posts: 27
Registered: ‎31-01-2013

Can someone please repond re my home phone?

Moderator
Moderator
Posts: 27,187
Thanks: 1,837
Fixes: 158
Registered: ‎14-04-2007

Re: 14th February has been and gone and still no landline

Hopefully one of the DC team will pick this up soon.
Please stick to one board to help them.

Customer and Forum Moderator. Windows 10 Firefox 63.0 (64-bit)

emerald
Grafter
Posts: 27
Registered: ‎31-01-2013

Re: 14th February has been and gone and still no landline

Quote from: Strat
Hopefully one of the DC team will pick this up soon.
Please stick to one board to help them.

Thanks for that Strat....still no response  Roll eyes
Can you move me back to Feedback then? People seem to get a response there.
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: 14th February has been and gone and still no landline

Don't worry, you will get a response here  Wink
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: 14th February has been and gone and still no landline

Hi there, really sorry about the delay in coming back to you. I can see you've been in touch with our provisioning team and things are moving along now as they should, please let us know if there is anything we can do though I assure you now our agents are on the case everything should be fine.