1471, 141,1571
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1471, 141,1571
26-06-2014 10:59 AM
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Is he use of 1471 and 141 free?
Are there any other free features that I should be aware?
I have not opted for Voicemail so I assume there will be no conflict with my own answering machine - 6 rings and answer.
Re: 1471, 141,1571
26-06-2014 12:11 PM
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Yes 1471 and 141 are free
No ( apart from free Voicemail which you do not need )
Your own Voicemail will work fine
Kind Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: 1471, 141,1571
26-06-2014 2:32 PM
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Unless the FREE voicemail is deactivated, it will still function and take messages if...
1. It answers in less than 6 rings, it will get the call before user's answerphone
2. If there is an inbound call whilst the phone is in use
The latter is one of the most frustrating aspects of voicemail - there is no indication that a call has been missed until the phone is picked up to expressly check or to make another call.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: 1471, 141,1571
26-06-2014 2:53 PM
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Oops i misread the post , i thought they had opted out of Voicemail hence my reply , thanks for correcting

Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: 1471, 141,1571
26-06-2014 4:24 PM
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I don't think you misread the post, it is more what you do (or do not) read into the semantics - I'm a pedant - I therefore like to ensure clarity...
Voicemail - "not opting for" (Voicemail plus) is not the same as actually "opting out of the default free basic voicemail service" - something many people "forget" is always there unless you actually opt out!
So I'm clarifying not really correcting.

Cheers,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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