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123

BB
Grafter
Posts: 77
Thanks: 6
Registered: ‎19-02-2011

123

My latest bill indicates someone made a call for 1 minute duration to 123 at specified time and date. I have no idea what this is and we did not make this call. Plus Net say if its on the system then the call was made. We have inclusive calls and never ever have to pay extra. Anyone out there had this problem ?
9 REPLIES 9
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: 123

Hi - This is the speaking clock.
BB
Grafter
Posts: 77
Thanks: 6
Registered: ‎19-02-2011

Re: 123

We have never ever rung this number. Someone must be hacking into my account or something of the like.
lexusuk
Grafter
Posts: 567
Registered: ‎20-10-2009

Re: 123

I have checked the call logs for your line which we receive from BT.  These records confirm that 123 was dialled from your landline at approximately 12:30 on 03/08/11.
BB
Grafter
Posts: 77
Thanks: 6
Registered: ‎19-02-2011

Re: 123

How can this be possible. Can you suggest any other reasons why or how this could be possible?
BB
Grafter
Posts: 77
Thanks: 6
Registered: ‎19-02-2011

Re: 123

I have just googled this and it would appear that BT have made similar mistakes before and made the appropiate refunds.
alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: ‎17-10-2007

Re: 123

I have read this problem attributed to Sky boxes ringing out. Do you have one?
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: 123

Quote from: BB
I have just googled this and it would appear that BT have made similar mistakes before and made the appropiate refunds.

Hi,
This isn't impossible but is however extremely unlikely.
I'm absolutely not saying that we won't refund the call for you, however we would like to know why it has happened.
BB
Grafter
Posts: 77
Thanks: 6
Registered: ‎19-02-2011

Re: 123

alanf. I have seen that about sky boxes, but I dont have one. Jamie, I will be interested to hear your results.I cannot honestly remember if I was even home at the time of the ' call'
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: 123

It's James Smiley
I'll give you a quick ring.