1000 minute Limit
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- Re: 1000 minute Limit
1000 minute Limit
06-09-2007 6:42 PM
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My daughter is practically the sole user of the phone in our house.
I used to keep an eye on the 1000 minute limit and reign her in when it came near.
Now you have removed the indicator she has gone over the limit and I only found out when my credit went negative having only recently put on £5.
It's not the money so much as having a limit and not knowing where it stands at any one time.
Mand said "There is no 1000 minute Fair Usage Policy anymore, so you do not need to monitor your minutes."
At this point in time that is not true for everyone.
Dick
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
07-09-2007 9:28 AM
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Re: 1000 minute Limit
07-09-2007 9:47 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
07-09-2007 9:52 AM
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Re: 1000 minute Limit
07-09-2007 9:54 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
07-09-2007 9:55 AM
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If you'd like to give me a ticket ID, or PM me your username I'd be happy to look into this for you and confirm the current situation.
As James said we have removed the 1000 minute Fair Usage Policy for everyone, so if you've gone over your credit limit this is usually attributed to chargeable calls.
Re: 1000 minute Limit
07-09-2007 10:16 AM
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At least my daughter keeps an eye on the phone's call timer...even small blessing are welcome.
Dick
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
07-09-2007 10:54 AM
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It seems that this is an error on our system, I've PM'ed you back to explain.
Apologies for the inconvenience caused.
Re: 1000 minute Limit
07-09-2007 11:10 AM
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Well up to the new revitalised F9 CS standard
Just like the old days
Best regards
Dick
PS I'm sure the rest of of the team are right up there with you.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
09-09-2007 8:33 PM
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Re: 1000 minute Limit
10-09-2007 9:32 AM
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Quote from: Dick Thanks Mand for your prompt resolution
Well up to the new revitalised F9 CS standard
Just like the old days
Best regards
Dick
PS I'm sure the rest of of the team are right up there with you.
Thanks for the kind words. I've replied to your ticket this morning, and everything should now be sorted.
Apologies for the inconvenience.
Re: 1000 minute Limit
10-09-2007 7:04 PM
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You may wish to take James under your wing with particular emphasis on 'things aren't always as they first appear'
Best regards
Dick
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
11-09-2007 11:03 AM
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Re: 1000 minute Limit
11-09-2007 6:49 PM
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Have a good day my friend
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: 1000 minute Limit
08-11-2007 9:38 PM
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