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- Re: Automated calls
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24-06-2009 1:34 PM
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Re: Automated calls
24-06-2009 1:51 PM
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This isn't something that we've instigated as we don't give out your telephone numbers.
We do offer anonymous call reject for £4 a month, but you may wish to try speaking to the Telephone Preference Service, or by going to their website at http://www.mpsonline.org.uk/tps/
Re: Automated calls
24-06-2009 2:07 PM
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Re: Automated calls
24-06-2009 2:40 PM
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No number available if you try to find out, no marketing information, simply a "Press 9 now" thing which I haven't done.. not because I think its going to hijack my line or force a redial on an expensive number but because I can't be bothered.
If the company is outside the UK (and as the ones I've been getting have been going on for over 4 years and probably originate from the US) then the TPS can do nothing. Also if they pitch it as a marketing/research call they seem to be exempt too.
If you do try to get details like the company name from the minion of the other end of the line (they usually hang up) the TPS rarely does anything unless they get a lot of complaints.
Re: Automated calls
25-06-2009 8:21 AM
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If it's a live call, tell them not to ring again - if they do, give them the run around.
I had no problems as a result of transfering to PN.
Re: Automated calls
25-06-2009 9:02 AM
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Re: Automated calls
25-06-2009 12:00 PM
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I started getting a number of such calls, at a time when a family member was terminally ill; you may imagine the distress. Placing "anonymous call reject" on my line proved a waste of time; the caller ID displayed "out of area" and the calls came through anyway! When the hospital did call, they had to call through their switchboard via a BT line. Inconvenience all round!
By the way, I have been registered with TPS for years. It seems all you can do is ignore/bawl out the callers.
Re: Automated calls
25-06-2009 3:01 PM
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@glloyd
Never had a problem with any of the CPW group and I was with TalkTalk and OneTel for a few years. Did get a letter from TalkTalk the other day though, first communication for well over a year telling me about their latest deals. Don't know why they bothered they should know we're not an LLU exchange, that's what I call incompetent Sales management!
Re: Automated calls
25-06-2009 3:11 PM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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