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1 Month wait for Phone line normal?
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1 Month wait for Phone line normal?
08-01-2014 2:39 PM
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I recently ordered unlimited fibre optic and I got a message today saying the engineer will be available on 6/2/2013. Is this normal? I was expecting it to be around 2 weeks.
Is there anything I can do from my end to have the line installed sooner? I live in West London if that matters.

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Re: 1 Month wait for Phone line normal?
09-01-2014 9:52 AM
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Hi there,
Welcome to Plusnet and the community forums. Sorry to hear about the wait for your order, there can be a wait time of a few weeks as the lead times are subject to engineer availability in your area.
Welcome to Plusnet and the community forums. Sorry to hear about the wait for your order, there can be a wait time of a few weeks as the lead times are subject to engineer availability in your area.
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Re: 1 Month wait for Phone line normal?
09-01-2014 4:54 PM
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Ok thanks for the info. I guess I'll just have to wait it out.
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Re: 1 Month wait for Phone line normal?
07-03-2014 10:09 AM
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I hope you finally have a result. I've waited 6 weeks and now after the due date been told to expect a further 3 weeks delay at best 
all the best, joe

all the best, joe
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- 1 Month wait for Phone line normal?