cancel
Showing results for 
Search instead for 
Did you mean: 

mobile phone connection problem

Community Veteran
Posts: 16,848
Thanks: 1,136
Fixes: 13
Registered: 06-11-2007

mobile phone connection problem

I am on T-Mobile, and have an Italian friend staying with me at present.  His mobile will contact my mobile, yet I cannot contact him .... His number starts off 3313******
I have tried it with a 0 to start, but I get a message saying that  T mobile is not accepting calls to this number...
Can anyone suggest how I can contact him on his mobile.....
(When I use the 3313 number on BT landline, it says the number is not recognised)
(When I use a 0 to start.... there is no message from BT and no connection/dialling/ringing tone)
12 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: mobile phone connection problem

you have to put +0039 in front of his number then the call get routed to Italy and  back to you, cost a small fortune
Community Veteran
Posts: 16,848
Thanks: 1,136
Fixes: 13
Registered: 06-11-2007

Re: mobile phone connection problem

OK Pierre, Thanks . I will try it...
Cheers
Superuser
Superuser
Posts: 2,519
Thanks: 219
Fixes: 5
Registered: 06-04-2007

Re: mobile phone connection problem

Shouldn't that be either 0039 or +39, with the 00 and the + basically meaning the same thing?
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: mobile phone connection problem

On mobiles you should only need to enter +39 (the + is the equivalent to 00) and on landlines it's 0039
Community Veteran
Posts: 19,099
Thanks: 434
Fixes: 21
Registered: 31-08-2007

Re: mobile phone connection problem

33 is the ISD code for France or just the start of his number more likely if the number of * you've put correctly shows how many more digits in his number.
So from a mobile you probably need to dial +39 then number, from a  BT landline 0039 then number.
Edit: well with more than 1 reply saying the same thing, it should work!!
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: mobile phone connection problem

One thing to note if you travel is to store the numbers in the mobile in international format i.e. +44. So when you are abroad and phoning back to the UK you don't need to edit the telephone number. It's also worth knowing that + will work in all countries and 00 will not. In the USA to dial an International number it's not 00 but 011.
Community Veteran
Posts: 3,291
Thanks: 2
Registered: 10-08-2007

Re: mobile phone connection problem

IIRC when you call an Italian number you have to include the 0 at the beginning of the number. +39 0721 123456
Normally calling an international number you would drop the 0
BTW get your friend a free PAYG sim card and stick it in their phone
ASDA and Tesco do them
Calls on the Asda one are only 0.08ppm
Community Veteran
Posts: 3,486
Registered: 02-10-2008

Re: mobile phone connection problem

No you dont include the 0 - that's the whole idea of the +39
the plus means use the following country code
the uk of course is 44
If you travel overseas - you should store all your numbers like +44 2345 789012
so you can call them easily
Community Veteran
Posts: 16,848
Thanks: 1,136
Fixes: 13
Registered: 06-11-2007

Re: mobile phone connection problem

Hi Guys.
Thanks for ALL the info... I tried the 0039 on the BT landline phone, and it worked. so will program my mobile with +39 before his number.....
Cheers
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: mobile phone connection problem

the Tesco PAYG sim is currently £1.25 if you also put some credit on it
Community Veteran
Posts: 19,099
Thanks: 434
Fixes: 21
Registered: 31-08-2007

Re: mobile phone connection problem

Mal, things are different in Italy apparently http://www.slowtrav.com/italy/instructions/dialing.htm
You don't drop the leading 0 on city codes, but there is no leading zero for mobiles which all begin 3 (see just over halfway down the page).
Community Veteran
Posts: 3,486
Registered: 02-10-2008

Re: mobile phone connection problem

Really Chris - well that is news to me - thanks for the info. Strange - but then the Italian's have some unique ( many nice ) characteristics.
sorry - I didn't thoroughly read all the thread before posting. I've been using GSM phones ever since they went live, as I used to work for Nokia.