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dc take note plz

thisoldman
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dc take note plz


http://express.co.uk/posts/view/224164

psychologists believe few of us believe an apology is genuine.

so what do you think dc staff should say when one complains  (  no swear words please)
20 REPLIES
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Re: dc take note plz

Who/what the hell is dc?
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Re: dc take note plz

David Cameron.
thisoldman refers to him every now and again on this forum as apparently someone at number 10 points the PM to his posts. Whether or not its true I have no idea.
I need a new signature... i'm bored of the old one!
thisoldman
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Re: dc take note plz

plus net digital care staff
thisoldman
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Re: dc take note plz

okz its absolutely true there are press  secretarys  i think thats what they are called who scour this and every other forum plus fcaebook plus twiiter  reguarly
Plusnet Help Team
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Re: dc take note plz

Personally I don't think it's all about what you say, an apology where it's needed does help though. You can also apologise by the actions you take to resolve the issue which can send a stronger signal than words ever could.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
thisoldman
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Re: dc take note plz

txs chris    but as i have said before its wrong that your good self and others  bob mand adam etc should take the daily dose of complaints for others failures. I really dont know how you all remain sane
ps do you ever feel the need to go the person who cocked up originally and bash them lol
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Re: dc take note plz

Quote from: thisoldman
okz its absolutely true there are press  secretarys  i think thats what they are called who scour this and every other forum plus fcaebook plus twiiter  reguarly

It is a bit isn't it!
thisoldman
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Re: dc take note plz

nice to know noz has appointed himself as my personal editor Cheesy
Plusnet Help Team
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Re: dc take note plz

Quote
ps do you ever feel the need to go the person who cocked up originally and bash them lol

We actually do this, part of our remit is to hold anyone in the business accountable if it's needed.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
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Re: dc take note plz

I feel I must point out that during my visits to PN Towers I have never witnessed anyone actually being bashed Shocked
All of the Digital Care Team have Mand's 'persuader' available for the more difficult staff member. Wink
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Re: dc take note plz

Quote from: nozzer
Quote from: thisoldman
okz its absolutely true there are press  secretarys  i think thats what they are called who scour this and every other forum plus fcaebook plus twiiter  reguarly

It is a bit isn't it!

Noooo oldman..  this ain't an edit! It's a comment! You have to actually READ it to understand!   Grin  It refers to the QUALITY of facebook.
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Re: dc take note plz

Quote from: thisoldman
plus net digital care staff

My bad..
I need a new signature... i'm bored of the old one!
pierre_pierre
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Re: dc take note plz

Is okz any thing to do with Australia?
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Re: dc take note plz

An apology can be genuine and I think most people can tell if this is the case.
Equally it can be used in a sarcastic way and can do more harm than good.