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calls waiting

Grafter
Posts: 51
Thanks: 6
Registered: ‎07-09-2018

calls waiting

How can you have 33.55 calls waiting?  Surely it must be a whole number!

8 REPLIES 8
Community Veteran
Posts: 20,549
Thanks: 3,004
Fixes: 44
Registered: ‎06-11-2007

Re: calls waiting

No.... not if one of the calls is .45 completed ! ! !  Cheesy

Champion
Posts: 1,553
Thanks: 485
Fixes: 6
Registered: ‎25-07-2007

Re: calls waiting

....or one of the calls is only half interested in talking to you.

Grafter
Posts: 51
Thanks: 6
Registered: ‎07-09-2018

Re: calls waiting

Wouldn't that be On Hold not waiting. I assume waiting means unanswered. ie sitting listening to that awful music for hours!

Any idea why some items have not been updated since 2017

Seasoned Pro
Posts: 987
Thanks: 248
Fixes: 4
Registered: ‎22-11-2014

Re: calls waiting

And longest call waiting today is never published!

Grafter
Posts: 51
Thanks: 6
Registered: ‎07-09-2018

Re: calls waiting

It's probably not finished yet

Grafter
Posts: 51
Thanks: 6
Registered: ‎07-09-2018

Re: calls waiting

I seem to have lost access to this information now.

Has it been deleted with the introduction of the new billing and other tweaks?

Aspiring Hero
Posts: 2,849
Thanks: 849
Fixes: 82
Registered: ‎21-09-2009

Re: calls waiting

Grafter
Posts: 51
Thanks: 6
Registered: ‎07-09-2018

Re: calls waiting

Thanks for that OK now but should be simpler