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Whirlpool

Community Veteran
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Registered: 02-08-2007

Whirlpool

Seems that whirlpool are in the news again for all the wrong reasons as they have withdrawn their offer to replace faulty tumble dryers for £ 50 but still offer to fix faulty ones despite the long waiting lists.

It always puzzled me why the government had not taken more action on this issue and banned the sales of these products until all faulty dryers were replaced but reading further I see whirlpool are a American company.

Can you imagine if a British company had sold dryers to America and a number of people had their property damaged and lives put at risk what the outcome would have been ?

5 REPLIES
Interceptor121
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Re: Whirlpool

1. There are no British companies that sell appliances of any significant market share size
2. The dryers in question are made in UK in the hotpoint plant in Yate.
3. There are fires reported with dryers of all brands and generally if you have a higher market share you tend to have more cases. Hotpoint has the higher market share before this accident and UK is number 1 country in Europe for dryera
4. The issue in UK has been dealt by trading standards and the government. No idea what would happen in the states however fire cases do happen there too
5. The reason why nobody manages to do recalls is because people don’t call in and manufacturera dont know where the appliances are because retailers dont handle it and registration is a right but not a duty
Gel
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Re: Whirlpool

Remember too that when most of these products were produced, Hotpoint etc were NOT part of Whirlpool. in 1989 it morphed into GDA, 50% of which was then bought by GE of America.
I worked for the English General Electric company GEC (not GE), and Hotpoint were a GEC subsidiary alongside other household names such as Schreiber Furniture/Canon/Hotpoint/Redring/Xpelair etc. Hotpoint had a large production facility in Peterborough.
Community Veteran
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Registered: 06-11-2014

Re: Whirlpool


Interceptor121 wrote:
1. There are no British companies that sell appliances of any significant market share size
2. The dryers in question are made in UK in the hotpoint plant in Yate.
3. There are fires reported with dryers of all brands and generally if you have a higher market share you tend to have more cases. Hotpoint has the higher market share before this accident and UK is number 1 country in Europe for dryera
4. The issue in UK has been dealt by trading standards and the government. No idea what would happen in the states however fire cases do happen there too
5. The reason why nobody manages to do recalls is because people don’t call in and manufacturera dont know where the appliances are because retailers dont handle it and registration is a right but not a duty

 

1. Ebac, Norfrost, White Knight, etc....

2. Using Indesit's faulty designs...

3. Fires due to bad design started after Indesit bought out Hotpoint, see no. 2...

4. The US has just as bad a recall system as us, so, same-same...

5. The reason nobody manages to do recalls is because the manufacturers keep it quiet, usually publishing some innocuous web page of details on what is recalled, rather than doing something like a mass ad campaign in media to ensure the safety of their customers before it's too late (E.G. Grenfell Tower), but they don't, only waiting until they're in the news with a negative impact upon their sales and reputation...

Jonpe
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Re: Whirlpool

The clue is in the name: HOTpoint!

Community Veteran
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Registered: 06-11-2014

Re: Whirlpool

Yeah, as in the General Electric Hot-point electric iron, where the selling feature was the pointy tip of the iron plate was Hot... Crazy

 

Later becoming its own brand, separating from GE, then bought by GEC in the UK, then Marconi, then BAE systems, then it al went to brown stuff when indesit bought the brand and just destroyed its reputation...