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Very slow support response (not Plusnet)

Community Veteran
Posts: 26,692
Thanks: 916
Fixes: 10
Registered: 10-04-2007

Very slow support response (not Plusnet)

Linky
Edit: Title changed
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
8 REPLIES
Moderator
Moderator
Posts: 26,690
Thanks: 1,617
Fixes: 123
Registered: 14-04-2007

Re: Very slow support response

LMAO
.....and they didn't even fix his problem Huh

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
mcgurka
Grafter
Posts: 764
Registered: 09-10-2007

Re: Very slow support response

Ooh that such a microsoft thing to do though, aint it?
and what gets me is, they dont support it anymore...
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Very slow support response

Jelv,
Would you mind changing the title of your thread to include something to show that it isn't PlusNet related? Wink
mcgurka
Grafter
Posts: 764
Registered: 09-10-2007

Re: Very slow support response

A fair request since as far as Im concerned things have gotten much better at PN.
E.g. my first 16 block IP range, took a week and a half, some ticket tennis, arguing with people, and pointing out how tcp works before i finally got the range.
My second range, request went in and the nice chaps at CSC said although it was justified, they had a few security concerns they wanted me to look at. I did, and requested the range as orginally submitted. Rage was assigned... net time take, about a day... and no hassle needed!
Community Veteran
Posts: 26,692
Thanks: 916
Fixes: 10
Registered: 10-04-2007

Re: Very slow support response

Quote from: Jameseh
Jelv,
Would you mind changing the title of your thread to include something to show that it isn't PlusNet related? Wink

This is the General Chit-Chat forum - but to please you...
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Very slow support response (not Plusnet)

Yeah, I know Smiley
I always read "show unread posts" rather than looking through the individual forums.
Community Veteran
Posts: 26,692
Thanks: 916
Fixes: 10
Registered: 10-04-2007

Re: Very slow support response (not Plusnet)

As do I. It's very easy doing that to not realise which forum you are in!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Not applicable

Re: Very slow support response (not Plusnet)

Its the same reason I very rarely spot that posts are in the wrong place too.