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VM

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Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

VM

Its A quiet sunday Smiley

so here ya Go , Virgin Media Roll_eyes  Daughter moved house yesterday Used to have a VM   TV / BB .

She rang last week to ask for house move , they said NO problems new house has a connection just a matter of switching it on yesterday Thumbs_Up  all happy so far .

She rang me this morning ,, its not working can i have a look Ok i go to new house check all connections turn everything off , TV stuck on,,  Starting Up ,, Router light flashing mmmmmmmm Huh

Rang help line ,, was answered quite fast Smiley let me do some checks ,,,,,,,, it should be working she said its LIVE ??  no i told her .

More checks still no joy ,, let me transfer you to technical she said ,,,  Tech said re check cables power off for a few mins ,,,  Ok Still Nowt MMMMMMMMMMMMMMMMM she said i just sent a signal to boxes it should be ok she was a bit perplexed , She said cant get engineer till 21st , i said this is ridiculous   she said ok let me think ,,,, is router light still flashing , YUp i said .

Her answer was ok just leave it ON  for 30 mins see if it settles down ,, i will ring you back .

guess what i am still waiting Smiley

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9 REPLIES 9
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Community Veteran
Posts: 5,658
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Registered: ‎21-03-2011

Re: VM

The moral of the story?  If the daughter is old enough to move house, she's old enough to fix her broadband.

 

... I'm just picking up my coat..

Now Zen, but a +Net residue.
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Pro
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Registered: ‎27-09-2013

Re: VM

Yep,  Shows not everything is Rosie on the other side.

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Community Veteran
Posts: 19,578
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Registered: ‎06-11-2007

Re: VM

and here`s me,..... thinking this was a post about Victor Meldrew ! Roll_eyes

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Aspiring Champion
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Registered: ‎13-07-2012

Re: VM

Why didnt she use PLUSNET !!!! No wonder shes having support issues ... ohh boy Evil

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Community Veteran
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Registered: ‎24-10-2013

Re: VM


@2u2me wrote:

Yep,  Shows not everything is Rosie on the other side.


well it does appear that it was very quick to actually get to speak to someone at VM though.
i can't imagine that ever being the case with PN.

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Pro
Posts: 332
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Registered: ‎27-09-2013

Re: VM

You pay your money, you take your chances.Roll_eyes

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Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: VM

Well never had a call Sad

So i joined the VM Forum ,, Also lithium Roll_eyes  and had a nice Rant over there Thumbs_Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
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Community Veteran
Posts: 5,996
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Registered: ‎06-11-2014

Re: VM


@shutter wrote:

and here`s me,..... thinking this was a post about Victor Meldrew ! Roll_eyes


 

I thought it was a thread on a Virtual Machine, which should have been in the tech section... Crazy

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Community Veteran
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Registered: ‎01-08-2007

Re: VM


@St3 wrote:

Why didnt she use PLUSNET !!!! No wonder shes having support issues ... ohh boy Evil


Well the op did say virgin answered the phone quite fast... plusnet probably wouldn't answer for at least 30 minutes so thats one immediate reason!

I need a new signature... i'm bored of the old one!