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VM

rongtw
Seasoned Hero
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Registered: 01-12-2010

VM

Its A quiet sunday Smiley

so here ya Go , Virgin Media Roll eyes  Daughter moved house yesterday Used to have a VM   TV / BB .

She rang last week to ask for house move , they said NO problems new house has a connection just a matter of switching it on yesterday Thumbs Up  all happy so far .

She rang me this morning ,, its not working can i have a look Ok i go to new house check all connections turn everything off , TV stuck on,,  Starting Up ,, Router light flashing mmmmmmmm Huh

Rang help line ,, was answered quite fast Smiley let me do some checks ,,,,,,,, it should be working she said its LIVE ??  no i told her .

More checks still no joy ,, let me transfer you to technical she said ,,,  Tech said re check cables power off for a few mins ,,,  Ok Still Nowt MMMMMMMMMMMMMMMMM she said i just sent a signal to boxes it should be ok she was a bit perplexed , She said cant get engineer till 21st , i said this is ridiculous   she said ok let me think ,,,, is router light still flashing , YUp i said .

Her answer was ok just leave it ON  for 30 mins see if it settles down ,, i will ring you back .

guess what i am still waiting Smiley

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9 REPLIES
Community Veteran
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Re: VM

The moral of the story?  If the daughter is old enough to move house, she's old enough to fix her broadband.

 

... I'm just picking up my coat..

Now Zen, but a +Net residue.
2u2me
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Re: VM

Yep,  Shows not everything is Rosie on the other side.

Community Veteran
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Re: VM

and here`s me,..... thinking this was a post about Victor Meldrew ! Roll eyes

St3
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Re: VM

Why didnt she use PLUSNET !!!! No wonder shes having support issues ... ohh boy Evil

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Re: VM


2u2me wrote:

Yep,  Shows not everything is Rosie on the other side.


well it does appear that it was very quick to actually get to speak to someone at VM though.
i can't imagine that ever being the case with PN.

2u2me
Aspiring Pro
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Re: VM

You pay your money, you take your chances.Roll eyes

rongtw
Seasoned Hero
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Re: VM

Well never had a call Sad

So i joined the VM Forum ,, Also lithium Roll eyes  and had a nice Rant over there Thumbs Up

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Community Veteran
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Re: VM


shutter wrote:

and here`s me,..... thinking this was a post about Victor Meldrew ! Roll eyes


 

I thought it was a thread on a Virtual Machine, which should have been in the tech section... Crazy

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Re: VM


St3 wrote:

Why didnt she use PLUSNET !!!! No wonder shes having support issues ... ohh boy Evil


Well the op did say virgin answered the phone quite fast... plusnet probably wouldn't answer for at least 30 minutes so thats one immediate reason!

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