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Talk Talk customers - BEWARE - Scam call centre warning

Community Veteran
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Registered: 06-11-2007

Talk Talk customers - BEWARE - Scam call centre warning

Just read this story on BBC news site... 

 

http://www.bbc.co.uk/news/technology-39177981

 

If you are a TT customer... check out the pics of parts of the " script ".. and read it carefully, so you recognise the style and wording..

 

 

4 REPLIES
Pete11
Pro
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Registered: 17-02-2017

Re: Talk Talk customers - BEWARE - Scam call centre warning

I was with TalkTalk 2 weeks before changing to PN, and was very nearly caught out by this. Luckily I had the savvy to pick up on a couple of things that the scammers were after. After telling me that my screen would go blank for approx 30 seconds I switched off my router while still on the phone to them. But the one thing that sticks in my mind is how did they get my phone number (given to me only 1 week previously) by TT?

Be careful out there cos they just might try it with other providers.

A float tip is pleasing in its appearance and even more pleasing in its disappearance.
Growing old is inevitable...But growing up is optional.
Mayfly
Aspiring Pro
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Registered: 04-06-2009

Re: Talk Talk customers - BEWARE - Scam call centre warning

I had a similar call last week claiming to be from BT. I was immediately on alert and asked why was BT calling me when they weren't my provider. He said, 'because we service the network and we identified you have some problems'.

When I said then I'll speak to my ISP he hung up. It would be so easy for some to be scammed and believe what they are told.

 

 

Community Veteran
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Registered: 21-03-2011

Re: Talk Talk customers - BEWARE - Scam call centre warning

An ISP calling their customer? Nah, it must be a scam.

Now Zen, but a +Net residue.
Mayfly
Aspiring Pro
Posts: 1,078
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Registered: 04-06-2009

Re: Talk Talk customers - BEWARE - Scam call centre warning

Haha - thats one way of looking at it Grin