Tablet/smartphone
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Tablet/smartphone
Tablet/smartphone
07-07-2014 6:11 AM
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Following the rebuilding of my bowls club website, I got a complaint yesterday that a friend tried to view it on an Acer tablet but, he couldn't open any of the drop-down menus. Since the changes rely heavily on the drop-downs I was to say the least a bit distressed.
A quick exchange with my website host support confirmed that the "fault" does not lie with the website, but with the tablet or any other similar device.
I have to say not being a tablet user, this is a new one on me.
Anything I can advise my friend with?
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 7:03 AM
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Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 7:06 AM
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Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 8:34 AM
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Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 9:04 AM
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Quote from: itsme Codecs, how many websites use these?
I would of thought most or all of them would do to some extent, I mean there not just a list of audio/video protocols but the means for visual display of the code for all sorts of things
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 9:47 AM
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When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 9:54 AM
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Regards
Mike
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 9:57 AM
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Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 10:03 AM
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if your site uses java they might either not have it installed or have it disabled which could be why there not able to use the menus
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 10:16 AM
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Quote can you share the url?
Quote @dvorak I'm told Google Chrome. The O/S is Jellybean not sure what version of either of those, but I could find out if relevant
@petlew, just echoing what dvorak offered. I have a Nexus 7 with Jellybean and Chrome if it will help.
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 10:23 AM
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When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 1:01 PM
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I'm not a website specialist, my expertise is more networking & voip , but I'm not sure how drop down menu's are expected to work with a touch screen?
With a mouse the drop down menu appears when you hover over the top level menu and you move the mouse to select an option.
Presumably with a touch screen when you put your finger on the top level menu item, the rest of that menu should drop down and stay down as long as your finger is on the top level item so that you can run your finger down the list and tap on the one you want.
How does the touch screen differentiate the touch and hold over a menu from it being treated as a right click ?? presumably something in the way the menu is defined?
That tends (to me) to indicate that the website needs to be 'mobile' aware ?
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 1:16 PM
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Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 1:33 PM
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Quote from: nanotm
Quote from: itsme Codecs, how many websites use these?
I would of thought most or all of them would do to some extent, I mean there not just a list of audio/video protocols but the means for visual display of the code for all sorts of things
Seriously? Not every website out there uses audio or video. Infact to be honest, very few do when you consider how many billions of sites / pages are out there.
This is more likely to be a css issue if you ask me.
Re: Tablet/smartphone
Re: Tablet/smartphone
07-07-2014 6:26 PM
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I am very reluctant to post the url: but if you would care to PM me I will happily send it back to you if you want to give it a try..
In the meantime I have received this from the host support:
1) Login to your website account.
2) Go to >> Main Options > Extras > Personalise > Change menu.
3) Click on "Change menu appearance" and then "Choose a preset menu theme".
4) Please check with the different themes, after save and publish the website.
The current set of menu tabs are my choice of colours (text and drop down backgrounds) I've had a quick look at the "pre-set" menu theme" I don't object to it, but its a bit plain, but I'm not sure how changing the look of the tabs will effect whether or not screen touch will work or not.
This is the content of the first reply from the host: This is with reference to your email receive at <host deleted>. We would like to inform you that its happening with all hand devices (mobiles and tablets). Because there is a lot of restrictions in the hand devices. And also some of the features are not working. So your question is valid.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
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