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Suspicious PayPal email

nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: 13-04-2007

Suspicious PayPal email

Just received  Undecided
Quote
Dear Member,

We need your help resolving an issue with your account. To give us time to
work together on this, we've temporarily limited what you can do with your
account until the issue is resolved.
What's the problem?
We need to confirm some of your account information. Please update your
profile with your current address and provide some documentation to help
confirm your identity
Case ID Number: PP-112-532-177-"""
We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.
Urgent action required:
To help us solve this and to find out what you can and can't do with your
account until the issue is resolved, download and complete the attached form.
Sincerely,
PayPal

Will report to PayPal
9 REPLIES
Community Veteran
Posts: 7,917
Thanks: 596
Fixes: 8
Registered: 02-08-2007

Re: Suspicious PayPal email

Certainly agree it looks dodgy for a number of reasons.
Be worth logging into your Paypal account direct to make sure your account is ok, not sure but I think Paypal may have some sort of system where you can report these fraudlant e-mails.
Community Veteran
Posts: 16,836
Thanks: 1,124
Fixes: 13
Registered: 06-11-2007

Re: Suspicious PayPal email

Yes, there is a reporting system for Paypal.....
as a point of interest... Paypal do not send messages addressed  "Dear Member".
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: 13-04-2007

Re: Suspicious PayPal email

Reported it to spoof@paypal.com as per site.
Logged into account normal way via eBay link and all details look fine  Smiley
Community Veteran
Posts: 5,342
Thanks: 608
Registered: 23-09-2010

Re: Suspicious PayPal email

It's a clear fake.
As Shutter said the dead give away is "Dear Member,".
Paypal emails always refer to its members by name.
Community Veteran
Posts: 18,545
Thanks: 191
Registered: 12-08-2007

Re: Suspicious PayPal email

@nadger, Paypal normally act very quickly to spoof emails and from my experience they will send you a message confirming the spoof so you know.
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Suspicious PayPal email

I have just forwarded one like this to ebay last week,the more who send it on to ebay the better. Smiley
https://www.flickr.com/photos/james_bingham/
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Suspicious PayPal email

Rather than this being a phishing email to get you to reveal your account info, this message is enticing you to open a zip'ed 'document' which in reality is a virus.  As a result I suspect Paypal won't be particularly interested...
I get loads of this type of email - If it contains a zip file, bin it.  If it contains a link and the URL bears no relationship to the supposed sender then bin it.
Community Veteran
Posts: 13,923
Thanks: 515
Fixes: 7
Registered: 01-08-2007

Re: Suspicious PayPal email

Every email I ever get from Paypal always starts with Dear <Real Name>.
They've never once addressed me as member, user, subscriber etc.
I need a new signature... i'm bored of the old one!
Community Veteran
Posts: 1,894
Thanks: 3
Registered: 20-10-2012

Re: Suspicious PayPal email

Just had an email from PP today, it starts off by addressing me by my full name.
It has all the usual graphics AND the statement saying that PP will always address you by your full name.
Geoff,
York.