cancel
Showing results for 
Search instead for 
Did you mean: 

Someone's noticed!

198kHz
Seasoned Pro
Posts: 3,217
Thanks: 253
Fixes: 7
Registered: 30-07-2008

Someone's noticed!

Makes one feel good to be here  Smiley
http://kumarrk.wordpress.com/2009/08/18/plusnet-lets-its-customer-do-the-support-work-for-it-by-usin...
Not young enough to know everything
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 12,866
Thanks: 685
Fixes: 64
Registered: 04-04-2007

Re: Someone's noticed!

[quote="Ravi Kumar"]I am in this post going to share how PlusNet used its own collaboration platform called Workspace to support its internal communications and then taking it to the next level by allowing customers to do its support work.
The platform is actually called 'Workplace' and not 'Workspace', I've left a comment to that affect for the author.
Always nice when we get a mention though Smiley

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Moderator
Moderator
Posts: 25,789
Thanks: 1,134
Fixes: 47
Registered: 14-04-2007

Re: Someone's noticed!

Quote from: Ravi
Please let me know your source as well.

I believe your 'source' to be fairly indisputable Bob Wink
Customer and Forum Moderator.
Product of the Tyrell Corporation
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Re: Someone's noticed!

I did find that comment amusing, I have to say Smiley
Community Gaffer
Community Gaffer
Posts: 12,866
Thanks: 685
Fixes: 64
Registered: 04-04-2007

Re: Someone's noticed!

I should probably have been clearer that I was an employee. To be honest it doesn't surprise me that the information was sourced from another article as I remember seeing the same mistake made elsewhere in the past.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Moderator
Moderator
Posts: 25,789
Thanks: 1,134
Fixes: 47
Registered: 14-04-2007

Re: Someone's noticed!

Still...look on the bright side. The overall effect of the article was very complimentary to PN. Smiley
Customer and Forum Moderator.
Product of the Tyrell Corporation