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Someone's noticed!

198kHz
Seasoned Champion
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Registered: ‎30-07-2008

Someone's noticed!

Makes one feel good to be here  Smiley
http://kumarrk.wordpress.com/2009/08/18/plusnet-lets-its-customer-do-the-support-work-for-it-by-usin...
To err is human, but to really foul things up requires a computer.
5 REPLIES 5
Community Gaffer
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Re: Someone's noticed!

[quote="Ravi Kumar"]I am in this post going to share how PlusNet used its own collaboration platform called Workspace to support its internal communications and then taking it to the next level by allowing customers to do its support work.
The platform is actually called 'Workplace' and not 'Workspace', I've left a comment to that affect for the author.
Always nice when we get a mention though Smiley

Bob Pullen
Plusnet Product Team
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Moderator
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Re: Someone's noticed!

Quote from: Ravi
Please let me know your source as well.

I believe your 'source' to be fairly indisputable Bob Wink

Customer and Forum Moderator. Windows 10 Firefox 68.0.2 (64-bit)

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csogilvie
Grafter
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Registered: ‎04-04-2007

Re: Someone's noticed!

I did find that comment amusing, I have to say Smiley
Community Gaffer
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Re: Someone's noticed!

I should probably have been clearer that I was an employee. To be honest it doesn't surprise me that the information was sourced from another article as I remember seeing the same mistake made elsewhere in the past.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Moderator
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Posts: 28,291
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Re: Someone's noticed!

Still...look on the bright side. The overall effect of the article was very complimentary to PN. Smiley

Customer and Forum Moderator. Windows 10 Firefox 68.0.2 (64-bit)

Life is tough enough without adding Linux into the mix.