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Rip-off or what!!

Community Veteran
Posts: 7,149
Thanks: 51
Fixes: 2
Registered: 30-08-2007

Rip-off or what!!

Fairly recently I had to change my venerable Mondeo due to pending repair that would cost far more that the car was worth. I was replaced by a very nice 03 Toyota Avensis, I intend to continue with the previous owner (1) and have the car serviced by a Toyota main dealer (something I've never done before, always using local garages)
The service was yesterday, because the car had never been to them before for their records they inspected the vehicle, and guess what, found a few items that needed attention -it only passed an MoT just before Christmas- Items for attention noted were: a very faint blow (and even the mechanic said it was very very faint) in the exhaust down pipe, the rear disks are worn (90% they said) and slightly corroded.
This is the good bit, the parts cost for these items excluding VAT and labour;
Exhaust down pipe  £893.54 (somebody, anybody like to try and justify that)
Rear disks and pads £317.40 (approx 300% more that my local garage)
Other items noted:
Brake fluid change £66.29 (this is actually slightly cheaper than my local garage)
Change auto box fluid £116.22 (class is out on this, I am aware this can be quite an expensive job)
Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
29 REPLIES
Community Veteran
Posts: 3,291
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Registered: 10-08-2007

Re: Rip-off or what!!

That's why they call them stealers
Community Veteran
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Registered: 06-11-2007

Re: Rip-off or what!!

Hi Petlew,
Now then..... first question..... did you let them do the work?
Moderator
Moderator
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Re: Rip-off or what!!

Seems quite reasonable to me Petlew....how do you think they afford those flash showrooms and polished service workshops Roll eyes
Also it's probably insurance for hard times ahead Wink
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Community Veteran
Posts: 7,149
Thanks: 51
Fixes: 2
Registered: 30-08-2007

Re: Rip-off or what!!

@ shutter, er! no.
@ strat, may I take it then you will contribute heavily?
Mind you the day did have one bright spot, due to a foul-up in the car type I was supposed to get as a courtesy car (the only auto they have was accidentally issued to someone else) So they loaned me the sales manager's top-of-the-range Prius, I've been dying to get my hands on one of these for ages, sadly I was rather underwhelmed, finding the ride quite jittery, and nowhere as quiet at low speed (tyre noise etc.) as you might think. As it was top spec it was was the all electronic jobby, pretty impressive if you like that kind of thing (I don't like digital speedo's) won't be buying one after all.
Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Community Veteran
Posts: 7,149
Thanks: 51
Fixes: 2
Registered: 30-08-2007

Re: Rip-off or what!!

As far as straight servicing cost go, the Toyota dealer is a bit cheaper than my local garage, but only by doing a 3 year plan, which in my case will be 2 full service and 1 intermediate service, had the ratio been the other way round with 2 intermediate then it wouldn't have been worthwhile, over 3 years this undercuts my local by several hundred pounds, it being done on a finance plan with 0%apr. if done individually the services are a lot more expensive.
Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Community Veteran
Posts: 16,825
Thanks: 1,115
Fixes: 13
Registered: 06-11-2007

Re: Rip-off or what!!

O.K. Then.... Plan of action......
Yellow pages, and local paper for small ads. shop windows, and keeping your eyes open..... (look for white vans with their name and phone number) !!!
Looking for "mobile mechanics"..... You may even know one, or someone who can recommend one...
Still with Yellow pages..... RIng around ALL of the Motor Factors, and Car Accessory shops to find the "price and availablity " of the parts you require.
Once you have a comprehensive list of the parts, suppliers, and prices....
Contact two or three (if you find that many) mobile mechanics..... give them the description of the work involved, and ask them to quote.
Tell them you are ringing around, it may spur them to drop their rate a little....
mention that you have already sourced the parts, and that you can arrange for them to be at your "premises" in due time for the mechanic to start work.....
emphasise that this will save him the time and trouble of sourcing the parts, and collecting them for you...
I have found this method of operation to save me at least 50% on garage prices. and it is more convenient to have the car at home, while the mechanic fixes it. and you do not have to arrange for someone to return you from the garage, and to take you there to collect your car.
Unless your car is brand new, and stil under manufacturers warranty, (for what that is worth),  replacement parts , especially exhaust parts, and brake pads are just as serviceable, and also under manufacturers Guarantee... Should they fail within a year, you should be able to get them replace F.O.C.
Good luck

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Registered: 11-01-2008

Re: Rip-off or what!!

Quote from: Petlew
Brake fluid change £66.29 (this is actually slightly cheaper than my local garage)

I've found that garages like to change this for no apparent reason other than it makes them some money!  Angry
Will Moderate For Thanks
Community Veteran
Posts: 2,909
Thanks: 168
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Registered: 05-04-2007

Re: Rip-off or what!!

That's if they do it, and not say they've done it and actually done nothing.
I suppose you could put markings around various parts and they might think you're Trading Standards .. you may get a good job done then Smiley
barky
Grafter
Posts: 166
Registered: 21-01-2009

Re: Rip-off or what!!

It never ceases to amaze me @ what rip off prices dealers will charge - the prices for that toyota are extortionate - there is absolutely no reason why it should be dealer serviced -- bear in mind that any manufacturer warranty on cars is valid as long as the recommended parts are fitted no matter what age the car is (that's the law) -- and for an 03/53 plate best steer clear of the dealer stealers
slightly corroded brake discs - hmm ... winter with salt on roads = corrosion  -- a 2nd opinion on the brakes is maybe needed
now exhausts are far more expensive than in the past - made of higher quality stainless steel - but an exhaust down pipe should be the last part to go
any local  independent toyota specialists anywhere close ?Huh
Community Veteran
Posts: 2,909
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Registered: 05-04-2007

Re: Rip-off or what!!

I sometimes wonder if shock and exhaust manufacturers have some kind of deal going on with my local council.
What with all the 'improvements' they keep making to the roads, I can't see them becoming victims of the current economic climate.
They're either putting new obstacles in the road, or not bothering to resurface the roads when they badly need it.
So if the humps don't wreck your car, the potholes will. Wonderful.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Rip-off or what!!

When I was on my Works annual holiday, we were based at a garage in Fuch at the northern end of the GrossGlockner pass, the majority of his work was changing the brake fluid,  the first test he did was to check the vaporization point of the fluid, the owner presented with the result, then a fairly rapid change and flush, a smallish bill, pat on the back and away.
The German "MOT" includes the same check,  the recommended interval is two year.  - What affects vaporization point?  its water absorbed into the fluid - result, drivers who dont know come down the pass on their brakes, warm up the brakes (Disc glowing red in daylight)  the water boils the vapour compresses, the pads dont move, the vehicle doesnt stop, the vehicle hits a stone wall, another vehicle or goes over the edge
The Jeep had a tow point on the front, came down the pass with the nobrakes,nobrainer in front.  the Man is Willy the proprietor, the last is us packing up the luggage to come home
Community Veteran
Posts: 7,149
Thanks: 51
Fixes: 2
Registered: 30-08-2007

Re: Rip-off or what!!

@ barky, indeed there is in Hemel Hempstead a German and Japanese car parts specialist, gonna call them tomorrow.
However given what was reported and the mechanics comments, I would really like to confirm the "fault" first.
Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

Re: Rip-off or what!!

Brake fluid should be changed every two to three years, as it does deteriorate as absorb water over time. That, at least, seems eminently sensible for a 6 year old car of unknown history. Still, £893 for a downpipe - I almost choked on my sandwich! I can get a complete exhaust system for my Land Rover for about £40.
Community Veteran
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Registered: 15-06-2007

Re: Rip-off or what!!

I am not familiar with that vehicle but replacing a cracked downpipe on a Vauxhall
Omega V6 2.5l costs over £1,000 as they need to take the whole engine out to replace it.
The disadvantage of a transverse engine tucked into the engine bay  Sad