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Raising a ticket.

Community Veteran
Posts: 8,617
Thanks: 960
Fixes: 9
Registered: ‎02-08-2007

Raising a ticket.

If you raise a ticket can it only be in regard to broadband or issue connected with it or do tickets also include issues relating to phone problems only.?
It's just that I have raised an issue under home phone which I need dealing with but not sure if raising a ticket is appropriate to home phone issues ?
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Raising a ticket.

Path to enter a ticket for phone related issues is:
Help Assistant > Telephone Services > I have a question about something not listed