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Quick to fit you up?

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Aspiring Legend
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Quick to fit you up?

Some thoughts from you guys if you don't mind regarding car MOT's and a tyre and exhaust company that perhaps cannot be named here other than say they are 'quick to fit'. 

Went to pick up my daughter earlier (who much to my surprise it has to be said) had taken her car to this outfit to have it checked over and lo and behold they 'found' lots of extra work to be done before they could issue a certificate. Sure this happens, but when the quote is for some rather odd bits amounting to around £400, I smell a rat.

I'm going to suggest she just collects the car and details of work they say needs to be done before they start anything and that we take it to my own local one man business garage and ask him to check it out - it's where we have ours done and he's always played fair with us.

Comments?

Cheers Thumbs_Up

PS. A quick check on-line suggests this particular tyre and exhaust company are well known for this sort of practice.

33 REPLIES 33
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Moderator
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Re: Quick to fit you up?

I've almost been caught by the same quick company for extra unnecessary work. I went else where for a second opinion. They're OK for tyres and exhaust for quickness but I'd only use them again if I had to.

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Moderator
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Re: Quick to fit you up?

With the new MOT it depends on the type of fault:

Dangerous – Your vehicle fails if it has a dangerous fault. The vehicle cannot be driven until the fault has been repaired.

Major – Your vehicle fails if it has a major fault. The repair needs to be made as soon as possible

 

I'd be asking what she has that falls under Dangerous or Major that needs £400 spending on it.

Anything else is a pass and she'll be issued with an advisory.

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Community Veteran
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Re: Quick to fit you up?

Best advice I can give..... read up on this page

https://www.moneysavingexpert.com/travel/cheap-mot/

If you get a pass from the local council.... then take the original "QUOTE" To your local trading standards office, or seek legal advice on sueing them...

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Aspiring Legend
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Re: Quick to fit you up?

Thanks for the input guys.

My daughter phoned them this morning and they told her they had already started work on it, which means the parts they did not have yesterday they suddenly found them had them which means she will have to pay them and the work now whatever.

Feeling diddled? Oh yes, so it'll be another check anyway on the work they say they have done and then a talk with the Trading Standard people perhaps.

 

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Superuser
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Re: Quick to fit you up?

Did you daughter tell them they could proceed with that work?

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Community Veteran
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Re: Quick to fit you up?

years ago I was passing this same companies garage......big sign outside read..' Get your brakes checked for free '

So went in out of curiosity,  they removed the wheels from my car, gave me a free coffee and 20 minutes later gave me a list of essential things that needed to be done immediately on my brakes, the cost came to well over £ 200 and remember that was 15 or more years ago.

Said, ' No thanks ' but they told me I could pay over a 12 month period for the work, still said ' No thanks ' They then gave me a form which said something along the lines of we have explained to the customer the car is in a dangerous state and the owner accepts full responsibility for any accidents resulting from these faults. Insisting I sign it before the car was returned to me.

I guess most people would have been very intimidated with such a form but not me, signed their form and left.

I always liked working on cars and a few weeks later changed the discs and pads along with checking the brake shoes on the rear wheels, the pads were about 50% worn but certainly not dangerous, no sign of any brake fluid leaking anywhere and the brake hoses looked ok.

Had the car for a further 3 years and no problems.

These people are just con merchants.

Once got a ' Free MOT' test at a local garage, took the car in and it failed on some ' bushes' Of course they could do the work the same day.....' Again ' No Thanks '

Took the car to another garage and paid for the MOT it passed ! Were the 'front bushes' ok I asked. Reply, ' If they were not we would not have passed the car'

Personally I have avoided garages like the plague, of course there are genuine ones but there are a lot of con merchants out there but when ever possible I have done as much work as possible on my cars in the past, sadly age is catching up but at least I have the knowledge to know if I am being conned or not,

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Re: Quick to fit you up?

Like @gleneagles  I have, in the past, done my own brake pads and shoes, and even did steering bushes and joints... however, age has crept up on me,... and I am no longer able to carry out extensive work "at the squat" ! ! !... so I have been using a "mobile mechanic" for the past 15 years,  and I have absolute confidence in him, he will always advise me if anything else needs to be done, if he spots something whilst doing a job... and because he is on my frontage, he can show me, ..and I will gladly "go along" with what he tellls me... he has a fantastic reputation "on line"... which I have only recently checked !.. so don`t go bemoaning the "reviews" on line... this guy is an absolut GEM..

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Anonymous
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Re: Quick to fit you up?

Good morning Minivanman ,

I would ask your daughter to phone and ask if QF can give her the old parts they have replaced.

There is always a chance they are not actually  from  her car but there may be a change of mind what actual parts need changing when they start the job

 

Brian A

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Re: Quick to fit you up?


@Anonymous wrote:

 

I would ask your daughter to phone and ask if QF can give her the old parts they have replaced.


@Anonymous 

Shouldn't that be KF? Cheesy

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Grafter
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Re: Quick to fit you up?

That sounds about right for [-Censored-]-Fit, they are notorious for telling people they need work doing when there is nothing wrong, I am always amazed that people go there and then believe what they tell them.


They told my daughter that she needed new front discs and pads on a Mazda at a cost of £250 after she had braked hard on a steep downhill and the anti locking had cut in and caused a vibration, needless to say she declined their kind offer and still had the same discs and pads after another two years services and MOT's, I would never ever take a car to that that bunch of con men.

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Re: Quick to fit you up?

First job I ever did on a car, well actually a minivan 850 cc was to decoke it,  replace the valve springs, grind the valves in and replace the colletts.

In those days you could get a full kit to do the job including a valve lifter and workshop manual.

Really I had little option but to do the job myself as I was virtually skint in those days, in fact I got the kit from a catalogue company and paid it off weekly.....I think it was about £ 5

Best thing that could have happened to me as I thought if I can do that job then most other jobs on the car should be easier.

Must have saved myself a fortune over the years with the added bonus of getting enjoyment out of doing those jobs.

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Anonymous
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Re: Quick to fit you up?

RobPN  wrote

Shouldn't that be KF? Cheesy

You are quite correct when I went to scool over sixty years old we were taught how to speel

 

I remember a work friend took his Citroen to a Citroen specialist not to the main dealer for a service.

He marked the screw on oil filter with a spot of red paint.

When he went to collect the car and the spot of paint was still on the filter.

When he complained to the service manager produced the original filter complete with the red spot and was told the mechanic thought he liked the filters to have red spots on them.

He left red faced but took his car back again many times but minus the red spots

 

Brian A

 

 

 

 

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Aspiring Legend
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Re: Quick to fit you up?

@pjmarsh 

She did, unfortunately. Sad

@gleneagles 

Indeed, and as said I was surprised she went to them but there you, single mum and all that and do not know why she did not phone me first. One hard lesson learned and I guess these places can see this kind of customer coming. Makes me angry I know that. Knuppel

@Anonymous 

That's what I have told her to do and fingers crossed she will, but you know what it's like even in this day and age when outfits like this just intimidate and I would be with her but the logistics of today do not allow it unfortunately.

Cheers again guys.   

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Aspiring Legend
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Re: Quick to fit you up?

Many of us have been caught out with this sort of thing and I certainly was many years back when I had agreed a price, but on picking the car up I was presented with a bill for double the amount at a whopping £600 along with a blank refusal to hand over my car unless I paid up. They had me by the short and curlies so...

Anyway, and don't know if I've told this story here before, but I was so angry afterwards and felt I needed some closure - and then it came to me. I would knock myself up a placard and picket the place! Spent the whole of the next day walking up and down outside the garage with one on the end of a stick that read "Charged me £600 and it still failed the MOT" - and boy was he fuming. I'm sure he had smoke coming out of his ears!

Having phoned the local newspaper first it actually made the papers the next day along with a photo (I still have it somewhere) and whilst I might not have got my money back, I'm as sure as eggs it must have cost him a fair bit in lost business.

Don't get mad, get even. Wink