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Quick response from ASUS
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- Quick response from ASUS
Quick response from ASUS
Quick response from ASUS
20-03-2015 4:12 PM
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Posted question at 17:59 using their support form yesterday evening and received a reply at 13:05 this afternoon. Their automated email said 'Up to 48 hours'.
The response answered my query and offered a lot more info.
Well done ASUS
The response answered my query and offered a lot more info.
Well done ASUS

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
4 REPLIES
Re: Quick response from ASUS
Re: Quick response from ASUS
20-03-2015 4:42 PM
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Did it come from the UK or Asia? I've found their support really good, I worked with them resolving one or two firmware issues before.
Re: Quick response from ASUS
Re: Quick response from ASUS
20-03-2015 5:04 PM
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The IP was from Japan and the English was excellent - better than many responses one gets from a UK support centre

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Quick response from ASUS
Re: Quick response from ASUS
20-03-2015 6:08 PM
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I generally like ASUS products but I've never yet needed support, good to hear it lives up to expectations.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Quick response from ASUS
Re: Quick response from ASUS
20-03-2015 6:44 PM
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That's very good service. I emailed easyjet this afternoon and had a reply within an hour. I have to say that's unusual for them as they normally take a few days.
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