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Question related to Google Play Store

Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Question related to Google Play Store

My better half has an android tablet where she has a Play Store Account App from which she made an order
Now this is where I have problems
According to the tablet the Google account is the account I set up with its own email address but when she placed an order the confirming email didn't come to that address but to my main email address which was the one I used when I originally setup Google Wallet
How can I find out why this happened and correct it
3 REPLIES
Community Veteran
Posts: 6,586
Thanks: 206
Fixes: 14
Registered: 16-02-2009

Re: Question related to Google Play Store

Goto your play account via play.google.com then the account setup. You can have multiple accounts and it can get confusing which has ordered what from them.
She might have been logged in with your wallet account.
Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Re: Question related to Google Play Store

They should all use the same information although when Google Wallet was set up it used the main email address and when I try to login to the Play Store it won't work from my PC
Community Veteran
Posts: 5,346
Thanks: 609
Registered: 23-09-2010

Re: Question related to Google Play Store

Maybe the set up is similar to ebay paypal.
Whatever ebay id I use to buy anything I will always get a reciept email from paypal, from paypals main registered  email, as that is where the payment has come from.