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Power to the People

Infinity
Seasoned Pro
Posts: 6,170
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Registered: ‎19-06-2011

Power to the People

The Consumer Rights Act 2015 is designed to clear up the confusion that currently means retailers get away with selling products that break or do not work as claimed.
30-day refunds now guaranteed for items that are faulty in move described as biggest reform to consumers' rights in a generation, including cars.
It also gives better protection for shoppers where a product fails more than 30 days but less than six months after purchase.

http://www.dailymail.co.uk/news/article-3252752/Shopper-power-30-day-refunds-guaranteed-items-faulty...
9 REPLIES
Community Veteran
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Registered: ‎01-08-2007

Re: Power to the People

Brilliant news!
I can start taking back my defective winning lotto tickets and scratch cards  Cheesy
I need a new signature... i'm bored of the old one!
Infinity
Seasoned Pro
Posts: 6,170
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Registered: ‎19-06-2011

Re: Power to the People

Infinity
Seasoned Pro
Posts: 6,170
Thanks: 268
Fixes: 3
Registered: ‎19-06-2011

Re: Power to the People

itsme
Grafter
Posts: 5,924
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Registered: ‎07-04-2007

Re: Power to the People

Is it better?
Before the change you could get a refund for faulty goods in a reasonable time now it's 30 days.
Community Veteran
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Registered: ‎27-05-2011

Re: Power to the People

And it will facilitate class actions
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
SpendLessTime
Aspiring Hero
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Registered: ‎21-09-2009

Re: Power to the People

But Class Actions only were the firms fail on Competition Law aka price fixing or supply cartels
nanotm
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Registered: ‎11-02-2013

Re: Power to the People

well class actions will be fun given the way several companies clearly do price fix, (utilities, phone, petrol, groceries etc) in fact some of them have even been caught and given rather pointless small fines over it in the past but how does a consumer prove the prices are fixed when the regulators cant figure it out ......
just because your paranoid doesn't mean they aren't out to get you
Community Veteran
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Registered: ‎02-08-2007

Re: Power to the People

And what's the betting some staff will still try it on with customers despite this change in the Law.
One thing mentioned on the news is that it included software that might damage a users computer, anyone have further details about this ?
Community Veteran
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Registered: ‎06-11-2014

Re: Power to the People

Quote from: gleneagles
One thing mentioned on the news is that it included software that might damage a users computer

Well that's Microsoft scuppered... Grin