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Possible play.com data compromise?

Community Gaffer
Community Gaffer
Posts: 12,861
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Registered: 04-04-2007

Possible play.com data compromise?

See the article here.
Anybody else who shops at play.com receive one of those emails because I did? Angry

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

19 REPLIES
Moderator
Moderator
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Registered: 11-01-2008

Re: Possible play.com data compromise?

Yep I got one too, not very good at all.
Will Moderate For Thanks
Community Veteran
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Registered: 31-07-2007

Re: Possible play.com data compromise?

Another site to lose my custom, not a lot of options left for DVDs/games at reasonable prices.  All that is left that haven't proven useless in the past are dvd.co.uk and Game.
No spam here yet thankfully
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
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Re: Possible play.com data compromise?

Why not Amazon - they are usually competitive
Community Veteran
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Re: Possible play.com data compromise?

I've had Amazon fail to deliver and take weeks to refund when they chased up on it, was a boxed set of DVD's so wasn't cheap.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Gaffer
Community Gaffer
Posts: 12,861
Thanks: 676
Fixes: 64
Registered: 04-04-2007

Re: Possible play.com data compromise?

Amazon have always been pretty good for me when I've had to return an item/obtain a refund.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 18,545
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Registered: 12-08-2007

Re: Possible play.com data compromise?

Whenever I buy a DVD or CD I check out the price first at:
http://www.find-dvd.co.uk/
They list all available sources together with the price.  Worth a check Smiley
Community Veteran
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Re: Possible play.com data compromise?

I`ve only dealt with Play.com on one occasion, and have not had any emails......  Amazon ?  Well, I ordered and received two telephoto lenses (seperate order times) received with no problem.... returned and refunded promptly too...  Smiley
Community Gaffer
Community Gaffer
Posts: 12,861
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Registered: 04-04-2007

Re: Possible play.com data compromise?

Looks like it was a company  that play.com use for marketing communications that had the data breach. More details here.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

jmd
Grafter
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Registered: 30-07-2007

Re: Possible play.com data compromise?

I have only used the company once but I got one of those emails  but luckily Kapersky and or PN declared it "spam" and Windows Live Mail showed it as "junk" so I deleted it.
Community Veteran
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Registered: 12-08-2007

Re: Possible play.com data compromise?

email sent out by Play:
Quote
Dear Customer,
Email Security Message

We are emailing all our customers to let you know that a company that handles part of our marketing communications has had a security breach. Unfortunately this has meant that some customer names and email addresses may have been compromised.

We take privacy and security very seriously and ensure all sensitive customer data is protected.  Please be assured this issue has occurred outside of Play.com and no other personal customer information has been involved.

Please be assured we have taken every step to ensure this doesn’t happen again and accept our apologies for any inconvenience this may have caused some of you.

Customer Advice

Please do be vigilant with your email and personal information when using the internet. At Play.com we will never ask you for information such as passwords, bank account details or credit card numbers. If you receive anything suspicious in your email, please do not click on any links and forward the email on to privacy@play.com for us to investigate.

Thank you for continuing to shop at Play.com and we look forward to serving you in the future.

Play.com Customer Service Team
nadger
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Registered: 13-04-2007

Re: Possible play.com data compromise?

I received 2 emails, overnight, from them  Sad
Community Veteran
Posts: 18,545
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Registered: 12-08-2007

Re: Possible play.com data compromise?

Maybe you buy more from them than I do Wink Wink I just got the one.
nadger
Rising Star
Posts: 4,498
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Registered: 13-04-2007

Re: Possible play.com data compromise?

Can't even remember the last time I bought anything from them.
Community Veteran
Posts: 18,545
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Registered: 12-08-2007

Re: Possible play.com data compromise?

Same here.  They used to be good on price but not any more.  The last order I placed with them was showing as being in stock and I had to chase them for about a month to get the delivery so I voted with my feet.