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Plusnet tops the customer service tables again...

alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: ‎17-10-2007

Plusnet tops the customer service tables again...

MoneySavingExpert.com rates Plusnet as best of the major providers of home phone and broadband.
http://www.moneysavingexpert.com/news/broadband/2015/06/plusnet-tops-the-customer-service-tables-aga...
4 REPLIES
acr
Rising Star
Posts: 226
Thanks: 15
Fixes: 1
Registered: ‎06-04-2007

Re: Plusnet tops the customer service tables again...

It just shows how poor the others are.
Community Veteran
Posts: 18,840
Thanks: 275
Registered: ‎12-08-2007

Re: Plusnet tops the customer service tables again...

I have always found PNs service to be very good. Certainly the best ISP I've been with.
Well done to all staff at PN Towers Smiley
Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Plusnet tops the customer service tables again...

Same here, not had any problems.
There are a dozen or so horror stories on the go in here but compare that as a percentage of the customer base.
Let's be careful out there !
Highlighted
Community Veteran
Posts: 17,880
Thanks: 1,642
Fixes: 19
Registered: ‎06-11-2007

Re: Plusnet tops the customer service tables again...

Plusnet comes top of the list on "Great"..... but bottom of the list on  "OK"...  Embarrassed  @ 23% ..... with AOL on top rating. ' 39%  .. followed by Talk Talk  @38% and The Post office @ 37%

But,. hey... we all know who is best ...... don`t we.... Cheesy