Plusnet Perks

[#1]

When you get an agent on the line and they sound happy it may be the perks they get http://www.thestar.co.uk/business/digital-firms-fight-for-staff-with-big-perks-1-7891601

[#2]

They need to look after the customers First

[#3]

@rongtw On the other hand, .... a company needs a reliable "happy" workforce, well motivated by their working conditions, to give out their best performance, so enhancing the customer service level in all departments, ( not just front of house customer service, but techy stuff we don`t usually know about, except through the many maint period emails! )

[#4]

I wouldn't have a problem with it if the customer service wasn't apparently a shadow of it's former self.

[#5]

All very well, but do they get taxed on it?

Not so sure you can separate benefits in kind from taxable pay.

I was lucky enough to have a company car for years but what was at first a nice 'perk of the job' soon become nothing of the sort once that tax man cottoned on to it. 

Nice while it lasted though. 

[#6]

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rongtw wrote:

They need to look after the customers First

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Well yes and sort of no. If the member of staff dealing with you is happy and contented then you have a much higher chance of getting a better service from them. But if they have it in their heads that they are not being looked after then this negativity may well get passed on while they are dealing with you resulting in poor service. It it a very delicate balancing act.

[#7]

@Minivanman I think you are referring to salary sacrifice schemes https://www.google.co.uk/url?sa=t&source=web&rct=j&url=http://www.dailymail.co.uk/news/article-37661...

The government always kills off any popular benefits for the middle earners!

[#8]

Sometimes it's hard to tell the difference between happy & contented and just plain apathetic.

Only the end results show the truth.

[#9]

@billnotben - Apathy. Who cares about that!

[#10]

Think we would find , to so called perks are mainly enjoyed but them at top of the escalator

the actuall people who do the work will only get the minimal perks

[#11]

[#12]

@rongtw that was my point, employers come up with a scheme that provides benefits for middle and low earners, and the schemes I have seen supply cheap bikes, child care vouchers, cheap travel on public transport and BUPA membership and the HRMC kill it off. 

[#13]

It's human nature I guess rongtw to get whatever 'unofficial' perks you can as well from work be it paper clips, stickers or for the really serious 'free' petrol for private use - which was the main Brucie Bonus from a company I used to work for.

Folks always find a little extra whenever they can. Remember that episode from 'Boys from the Blackstuff' I think it was where they nicked (sorry, borrowed) a load of shoes from a ship being unloaded at the docks - only to find they were all for the left foot!  

[#14]

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Minivanman wrote:

'free' petrol for private use - which was the main Brucie Bonus from a company I used to work for

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I used to get that at an old firm I worked for. If none of the bosses cars were available they used to ask me to use my own. They had their own pump and allowed a couple of gallons depending on the local distance. But I soon found out a wrinkle with the pump. Turn on and register a certain amount then swing the lever over and lean on it a bit and the dials stop turning but the petrol keeps flowing.

[#15]

A member pointed out recently, there are a lot of PN staff members posting on these forums lately.

This topic seems mystifyingly bereft of staff postings

But it is Sunday I suppose, and the clocks did go back last night.