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'Plus Net survey' email. Is it genuine?

12stringbassist
Newbie
Posts: 4
Registered: 11-05-2016

'Plus Net survey' email. Is it genuine?

I got an email from plusnet@comm.plus.net inviting me to take a survey at click here?
Just checking it's genuine before I click anything.

 

Thanks.

Moderator's note by Mike (Mav): Removed link to scam URL.

12 REPLIES
rongtw
Seasoned Hero
Posts: 6,336
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Registered: 01-12-2010

Re: 'Plus Net survey' email. Is it genuine?

SCAM Sad    dont click

httpsurvey18.toluna.com/wix/p3125077.aspx?r=60988&s=YKFJHYYJ&sname=1408200&surveytype=1&src=99&enparams=gol&gid=1&mode=prod

Moderator's note by Mike (Mav): Edited link to make it unclickable.

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Minivanman
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Re: 'Plus Net survey' email. Is it genuine?

Noticed it was actually from http://comm.plus.net/.....

Obvious scam although admittedly not always easy to tell and as a customer, we are more likely to automatically click and respond.

Some nasty little [-Censored-]about that's for sure.

 

Moderator's note by Adie (Dvorak) Avoidance of swear filter removed

All views expressed are my own but you can express them too if you want to be right about everything like I am.
12stringbassist
Newbie
Posts: 4
Registered: 11-05-2016

Re: 'Plus Net survey' email. Is it genuine?

Thanks for clearing that up for me guys. Much appreciated, Smiley

 

This was the text of the message:

 

Here at Plusnet we value your opinions about everything - from entertainment and communication, through to technology and mobile phones. Today we’d like to ask you a few quick questions.

 
 
 

We'd like to reassure you that the response you provide will not be identifiable to you personally. The survey should take no more than 25 minutes to complete and as a thank you for taking part we will enter you for a chance to win our prize draw. You could win one of three prizes of £100 Amazon vouchers and four prizes of £50 Amazon vouchers. The winners will be announced by the end of September 2016.

 
 
 

The survey will be open until midnight on Sunday 25th September 2016. To start the survey, please click on the button below:

 
 

 

 
   Clikc to enter [I have removed the link]  
     
     
 

 

 
 

Please ensure you are using a personal computer or laptop as this survey may not load on a mobile device.

 
 
 

Thank you in advance for your help.

 
 
 

The Plusnet Team

 
Community Veteran
Posts: 5,345
Thanks: 609
Registered: 23-09-2010

Re: 'Plus Net survey' email. Is it genuine?

That's quite a believable set of prizes.

Impossible to tell just from the link as plusnet like others sometimes use third parties for surveys and competitions.

 

As is usual someone from plusnet will pop up and say that it's definitely not them, maybe, I'll look into it.Smiley

rongtw
Seasoned Hero
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Re: 'Plus Net survey' email. Is it genuine?

I think the someone from PN has Popped off away ,,,,,, Far away   as they dont seam to posting a lot Shocked

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
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kx32
Newbie
Posts: 1
Registered: 25-03-2017

Re: 'Plus Net survey' email. Is it genuine?

I've just received and email as below which has my plusnet contract details. Is this genuine.  Why is it so difficult to contact plusnet other than by hanging on the phone for ages.

 

On 25/03/2017 10:31, Plusnet wrote:
We've got a little treat for them
If you can’t see this email, click here
 
 
  Plusnet
Find us on
Plusnet Plusnet Plusnet Plusnet
 
 
 
Plusnet
Community Veteran
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Re: 'Plus Net survey' email. Is it genuine?


kx32 wrote:

Why is it so difficult to contact plusnet other than by hanging on the phone for ages.

 I can only assume it's a deliberate act to put all customers off from contacting them except for the very determined.

Plusnet Staff
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Re: 'Plus Net survey' email. Is it genuine?

Hi there @kx32 if you private message me with a screenshot or copy of the email you've received I should be able to advise further whether this is genuine.
I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
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Re: 'Plus Net survey' email. Is it genuine?


Anoush wrote:
if you private message me with a screenshot or copy of the email you've received

"If you can’t see this email, click here"

Plusnet Staff
Plusnet Staff
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Re: 'Plus Net survey' email. Is it genuine?

Thanks billnotben, I seemed to miss that...

That email's from Plusnet.
I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
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Re: 'Plus Net survey' email. Is it genuine?

I had something similar a while back, but like all survey requests, I ignore them...

 

Even when I go to the local convenience store... I ignore the hangers on outside..  I am sure they would ask me questions  and survey the prospect of mugging me, just the same as those on line surveys .

Minivanman
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Re: 'Plus Net survey' email. Is it genuine?

I'm the fly in their ointment and tell 'em a load of old rubbish. Wink

All views expressed are my own but you can express them too if you want to be right about everything like I am.