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Paypal problems

RichAllen
Grafter
Posts: 805
Registered: 14-09-2013

Paypal problems

Topic.
Now that I am a PlusNet customer, I have a new PlusNet email address, I am trying to update my Paypal account with this new address, and it still insists on me logging in with my old O2 email, which expires on 1 November.
I've read the help pages on Paypal.com to see if I can change it, but they're about as much use as a chocolate teapot.
Can anyone help?
2 REPLIES
rja66
Rising Star
Posts: 401
Thanks: 1
Fixes: 1
Registered: 31-07-2007

Re: Paypal problems

Hi.
Log in to your PayPal account.
Click on the 'MyAccount' tab at the top.
Click on 'Profile' on the next line down.
Find your email address line, click on 'Update' on the right hand side.
Amend and save.
Don't forget to log out !
Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Re: Paypal problems

Login to PayPal
Follow this path -
          My Account  ->  Profile  ->  My Details  ->  Email  ->  Update
Add your new email addresses.
Select the new email address and then click on the [Make Primary] button

Log out after following any instructions to verify that your new email address is working.
Then login again but over-typing your OLD email address (if shown during login), with your new primary email address.

That is all you should need to do.