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Origin BB

rongtw
Seasoned Hero
Posts: 6,341
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Registered: 01-12-2010

Origin BB

reading on ISP preview about Origin broadband , who are growing fast but maybe a bit too fast has increased too many gripes about the service ,,  Somehow sounds familiar http://www.ispreview.co.uk/index.php/2017/08/uk-isp-origin-broadband-boosted-2m-private-investment.h...

One downside of Origin’s rapid expansion appears to be that the level of customer gripes about the service have also increased, which is something that we’ve noticed quite a bit since the start of this year. Hopefully the extra investment will be used to tackle some of those weaker points so that quality isn’t sacrificed too much for the sake of growth.

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4 REPLIES
Pete11
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Registered: 17-02-2017

Re: Origin BB

If it takes a total of £5 million from just 1 investor to get it going, then what are they doing with any profits made? Customer Service seems to be a joke from the write-ups, so no investment there. I can't see them lasting long to be honest from the gripes they seem to be collecting.

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Luzern
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Re: Origin BB

VC can be risky Those  people are not in the game as philanthropists. They want a good return on their investment, and each time an investment is made the entrepreneur is likely to be required to pledge more of the businesses equity. In the DT a few weeks ago a piece told how interest on a loan is not cheap, how the terms can be such that the shares the VC acquires get special rights, that weaken further the original entrepreneurs' and associates' positions. 

TBH I'd rather have a service from a company that stands on its own.

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St3
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Registered: 13-07-2012

Re: Origin BB

Must be hard these days to own an isp what with all the competion, maybe things will pick up for them or maybe not. But look at plusnet ... a large company that set off really well and now is on a slippy slope down hill going from reviews on trustpilot and the feedback in these forums. Altho my internet has been ok for the last 3 months .... so fingers crossed that things here at plusnet pickup )

Seams no one is perfect Undecided

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Luzern
Pro
Posts: 2,840
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Registered: 31-07-2007

Re: Origin BB

That's got it all stitched up then!Grin

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

No one has to agree with my opinion, but in the time I have left a miracle would be nice.