cancel
Showing results for 
Search instead for 
Did you mean: 

Ofcom 2018 Study

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Ofcom 2018 Study

the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

Some interesting reading there Thumbs Up  but this was special " Providers will from March 2019 be given just 1 month to resolve the problem and if they fail to do so then customers can walk away penalty-free "  Cool

https://www.ispreview.co.uk/index.php/2018/05/ofcom-2018-study-average-home-broadband-speeds-hit-46-...

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
3 REPLIES
Luzern
Seasoned Pro
Posts: 3,367
Thanks: 343
Fixes: 3
Registered: 31-07-2007

Re: Ofcom 2018 Study

But what % of problems lie entirely at the ISP's door, especially if they are resellers of a BTw product?

Yes, walk away without penalty, but where to? I also wonder, whether rule of unintended consequences might come in to play.

rather than spend on case that looks if it could be problematic and costly, get shot of it! 

No one has to agree with my opinion, but in the time I have left a miracle would be nice.
jab1
Aspiring Champion
Posts: 1,955
Thanks: 451
Fixes: 6
Registered: 24-02-2012

Re: Ofcom 2018 Study

@Luzern You have said just what I was thinking. Unless the fault is within the ISPs network, or equipment they have supplied, the fault will follow you to your next supplier, and you'll have to start explaining the problem all over again.

John
Minivanman
Seasoned Hero
Posts: 6,016
Thanks: 1,595
Fixes: 1
Registered: 04-11-2014

Re: Ofcom 2018 Study

Indeed, like refusing to eat at the only cafe in town but not to worry, you'll get your money back if that cheese sandwich you ordered is late arriving. Wink

It's a move in the right direction but with little room for improvement - and why wait until 2019?

I know where I am, I've been lost here before.