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Npower v Plusnet

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Npower v Plusnet

Maybe Plusnet should take a leaf out of Npower's support book....see attached, grabbed a few minutes ago on Twitter.
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4 REPLIES
pwatson
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Re: Npower v Plusnet

It's no wonder that PN support has issues if Jess is moonlighting for npower! Wink
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Posts: 25,773
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Re: Npower v Plusnet

Yes but she's only moonlighting for 2 hours a day.
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Re: Npower v Plusnet

More likely Npower support would have issues if Jess was moonlighting for them Grin
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Registered: 06-11-2007

Re: Npower v Plusnet

If you think they are bad... how about this .... from Southen Railway
Quote

Southern Customer Services
Open daily: 0700 - 2200 (closed Christmas Day)
We are currently experiencing high numbers of customer contacts.
If you have already been in touch, there is no need to chase us as we will get back to you within 20 working days.
Thank you for your patience

In actual time, that is just about 5 weeks... !