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No Broadband to some new homes.

Community Veteran
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Registered: 21-03-2011

No Broadband to some new homes.

There's reports that BT Openreach are poor at providing Broadband to newly constructed homes. You'd have thought they'd take the opportunity to install Fibre to the Premises on these new sites. However it seems they are not even installing the old legacy technology of copper. FTTP should be part of building standards for new estates.
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9 REPLIES
CX
Grafter
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Registered: 16-09-2010

Re: No Broadband to some new homes.

There is a new build estate around here, which does finally have FTTC (construction started nearly 10 years ago, and only in the past 2 years have the fibre cabinets appeared). But now people are finding that the fibre cabinet does not have capacity for any additional lines, so they're stuck with sub-2Mbps ADSL meanwhile their next door neighbour that moved in a year ago has 70Mbps. The situation looks even more ridiculous when you consider that some of these homes are apartments, so you have people in the same building with such a disparity.
Go a mile down the road and you can get either FTTC at 50-70Mbps or Virgin Media at 100, 150, or 200Mbps. And in spite of BT's latest advertising campaign, Virgin's latency really isn't bad these days.
Both companies are equally guilty though. Virgin haven't bothered to install anything more than what they inherited from NTL's rollout in the 90s, so all of the pre-2000 properties have cable ducting right to their driveway, but none of the newer ones do, nor do they have the option for it even if they want to pay for it.
SpendLessTime
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Re: No Broadband to some new homes.

But the property developers are the ones who have to pay for the installation of all utilities (gas, water, sewage, electricity and phone) and it is them that refuses to pay for the better services from Openreach/Virgin/etc.
Please ensure that you blame the right party. It is the money grabbing builders at fault

To note: I have no interests in any tech company or building company, just fed up with the real money extractors avoiding all the blame for their actions.
Community Veteran
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Re: No Broadband to some new homes.

That's correct, except that the builders don't install the actual phone facility, just the infrastructure to get it to the house. The cables etc are done by OR, and it's OR that's letting the side down.
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Re: No Broadband to some new homes.

We have fttc at about 30mb but my phone on 4g can hit 25mb so you have to wonder what is really holding back bt
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SpendLessTime
Aspiring Hero
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Re: No Broadband to some new homes.

So on those sites were FTTP only is installed at the cost of the developer, are you saying that Openreach is, out of the kindness of their heart, putting in FTTP equipment when they could just install much cheaper POTS system? No, of course not, it would be silly but that does show that developers can and do influence what is installed and money is that influence.
I know Openreach are a pain, I've had issues with them too, but some people will blame them regardless.
Also I find it very interesting that all this Openreach negative press is floating about. It is almost as if some one is flooding the press with stories for their own slimy reasons. (which will not benefit the consumer)
Community Veteran
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Re: No Broadband to some new homes.

When the housing estate is being constructed it is the ideal time to install new infrastructure. OpenReach should not install old legacy copper solutions, but should make agreement to have appropriate ducting to run fibre to the site and right up to the buildings. If they don't you have the idiocy of brand new roads and pavements being torn up to lay new cables. Unfortunately it is a reflection of the senior BT management of providing service only where they can make a short term profit over existing infrastructure. They should invest with a view to making long term profits and reducing long term operating costs.  The use of aluminium wiring was a classic example of short term management costing more in the long term.
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Re: No Broadband to some new homes.

The idea is to complete all the paths and roads on new building sites and then get openreach/virgin to come along and dig them all up again to lay the necessary cables.
Pity the local planning department does not have the power to ensure that as part of the approval for new housing estates that cabling such as is a statutory requirement.
Whilst it's true builders have no power over companies supplying broadband there is no reason why they could not lay the ducting for such cables which could be laid at a later date without the need for roads and paths to be dug up.
Community Veteran
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Re: No Broadband to some new homes.

Clearly the Government reads these comments and has decided to act: BBC Report.
A great pity it is only Superfast (copper/fibre hybrid) and not Fibre optic. At times it seems like BT's ego and Ed Vaisey's limited knowledge blocking the provision of good Internet connectivity to new homes.
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nanotm
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Re: No Broadband to some new homes.

Quote from: gleneagles
The idea is to complete all the paths and roads on new building sites and then get openreach/virgin to come along and dig them all up again to lay the necessary cables.
Pity the local planning department does not have the power to ensure that as part of the approval for new housing estates that cabling such as is a statutory requirement.
Whilst it's true builders have no power over companies supplying broadband there is no reason why they could not lay the ducting for such cables which could be laid at a later date without the need for roads and paths to be dug up.

theres nothing stopping them from putting in the manhole points & ducting themselves at their own pace then letting BT's team hop along at a later date and pull the lines through complete with subsurface cabinets, if its part of the whole development planning its simpler to get it done and then lay the pavements rather than have the service cables /pipes laid in at a later date to the properties being constructed, they already do this on small scale single plot developments where access is even more limited, the problem is the infrastructure planning hasn't moved on from the telegraph pole stage so they just don't consider it, other countries revamped that process a long time ago, to the point that many of them put in large sewer style tunnelling under the various properties to house all the service ducting (water /gas/elec/phonelines) getting rid of many of the problems we suffer in this country from poor access /high cost of access to such infrastructure systems, making it cheap and easy to maintain and less susceptible to damage .... by comparison our totally disjointed system causes havoc every time a bit of rain drops and changes the strata and allows vehicle pressure to cause damage to stuff (we waste more water through leaks than is consumed in some regions due ot this)  inside a giant tunnel those pipes wouldn't be exposed inthis way so no such damage would occur, the problem is that would require a nationwide restructuring plan apart from in most of  London where such tunnels already exist but just don't get used ...
of course those other nations with such good thinking all have state owend department of works and utilities companies so they don't have the problems of corporate greed to overcome either /
just because your paranoid doesn't mean they aren't out to get you