Chat start time Thu, 9 May 2019 14:19:49 GMT Chat end time Thu, 9 May 2019 14:25:03 GMT Duration (actual chatting time) 00:05:14 Operator Jake
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Good afternoon, I'm Jake. How can I help?
Refund for money taken:I attempted to sign up for a mobile sim deal, but there was a website error or something. But plus net took payment twice for it.. I'd like it it reversed please. Jake:
Can I take your post code please so I can check the status of the order?
Refund for money taken:****** (Edited) Refund for money taken:I don't want it now though.. Jake:
Can you confirm your full name and first line of address please?
Refund for money taken:Doug Hall Refund for money taken:11** ******* Road Jake:
Unfortunately I can see some of the details provided don't quite match and/or are missing, could you reconfirm any incorrect or missing details please?
Refund for money taken:? Refund for money taken:That's my name and that's where I live. Jake:
Unfortunately I can't pass you on security today. Please check the details provided. I do have to close this chat now. Take care.