Nationwide bank

[#1]

I don't know if any here use Nationwide , but they must have a major Computer glitch

Last night after midnight they carried out Maintainance , well it hasnt worked   the system wont reboot and has been offline all day

you can still use card to get cash from Link machine but thats all , nothing else

[#2]

If you click on the plus sign at the end of  We are carrying out extended planned maintenance and scroll to the bottom you can set up a text message to inform you when normal service is resumed.

I have just done it because I want to use it.

Hope it helps as only noticed it by chance

[#3]

I rang them ,   they say the maintainance was scheduled for 2 hours !!  after midnight  , she could not even access my account as System was down and that was at 12 mid day today

[#4]

Thanks for the info. Just tried to login online and as you say doing maintenance.

Never seen that before because I suppose it's normally all over and done with a few minutes after midnight.

I wonder if they are all peering at a computer screen with "pay up if you want your data back " on it.

I'll have to check if they've lost my money if and when they get back up.

[#5]

They now claim it should be up in the early hours tomorrow

[#6]

Loads of online complaints about this   must be a MAJOR problem

http://downdetector.co.uk/problems/nationwide

https://twitter.com/AskNationwide/with_replies

[#7]

Maybe plusnet could help out and lend Nationwide their billing software.

[#8]

its still not 100% fixed

[#9]

Possible they have been Hacked http://www.thefoylenews.com/l/thousands-of-customers-locked-out-of-online-banking-services/#

[#10]

Just checked my NW FlexDirect account and although I saw the warning in Message #8 above, a regular Standing Order was paid out today as planned.

[#11]

Daughter was due 3 payments today , but only one has arrived ?

and phone lines are worse than PN

[#12]

I checked my account about 2 hours ago and an expected DD (Council Tax) wasn't showing. Just checked again and it's now showing for today.

[#13]

Current account summary looks normal this morning, and today's credit card bill payment has completed. 

[#14]

---

rongtw wrote:

Daughter was due 3 payments today , but only one has arrived ?

---

Even when there are no glitches credits can arrive throughout the day they are due.

[#15]

Talking about cash points, I was amazed to find out earlier when I called into my bank that you can now draw out up £500 from a cash machine. Blimey, and there was me thinking it was £100 max..... not that I would ever want to carry that much cash.