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Nationwide bank

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Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Nationwide bank

I don't know if any here use Nationwide , but they must have a major Computer glitch Huh

Last night after midnight they carried out Maintainance , well it hasnt worked Sad  the system wont reboot and has been offline all day Crazy2

you can still use card to get cash from Link machine but thats all , nothing else Lips_are_sealed

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33 REPLIES 33
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Anonymous
Not applicable

Re: Nationwide bank

If you click on the plus sign at the end of  We are carrying out extended planned maintenance and scroll to the bottom you can set up a text message to inform you when normal service is resumed.

I have just done it because I want to use it.

Hope it helps as only noticed it by chance

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Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Nationwide bank

I rang them , Smiley  they say the maintainance was scheduled for 2 hours !!  after midnight  , she could not even access my account as System was down and that was at 12 mid day today Thumbs_Up

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Community Veteran
Posts: 6,931
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Registered: ‎23-09-2010

Re: Nationwide bank

Thanks for the info. Just tried to login online and as you say doing maintenance.

Never seen that before because I suppose it's normally all over and done with a few minutes after midnight.

I wonder if they are all peering at a computer screen with "pay up if you want your data back " on it.

I'll have to check if they've lost my money if and when they get back up.Smiley

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Superuser
Superuser
Posts: 8,614
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Registered: ‎30-07-2007

Re: Nationwide bank

They now claim it should be up in the early hours tomorrow

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Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Nationwide bank

Loads of online complaints about this Sad  must be a MAJOR problem

http://downdetector.co.uk/problems/nationwide

https://twitter.com/AskNationwide/with_replies

 

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Corsair 750HXI Psu , Phanteks Enthoo pro case .
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Community Veteran
Posts: 6,931
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Registered: ‎23-09-2010

Re: Nationwide bank

Maybe plusnet could help out and lend Nationwide their billing software.

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Seasoned Hero
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Registered: ‎01-12-2010

Re: Nationwide bank

its still not 100% fixed Cheesybank.PNG

 

 

 

 

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Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Nationwide bank

Possible they have been Hacked http://www.thefoylenews.com/l/thousands-of-customers-locked-out-of-online-banking-services/#

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Hero
Posts: 3,251
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Registered: ‎17-05-2013

Re: Nationwide bank

Just checked my NW FlexDirect account and although I saw the warning in Message #8 above, a regular Standing Order was paid out today as planned.

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Seasoned Hero
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Re: Nationwide bank

Daughter was due 3 payments today , but only one has arrived ?

and phone lines are worse than PN Cheesy

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Superuser
Superuser
Posts: 8,614
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Registered: ‎30-07-2007

Re: Nationwide bank

I checked my account about 2 hours ago and an expected DD (Council Tax) wasn't showing. Just checked again and it's now showing for today.

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Hero
Posts: 4,502
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Registered: ‎30-07-2008

Re: Nationwide bank

Current account summary looks normal this morning, and today's credit card bill payment has completed. Smiley

There will be good days, and there will be bad days
And this is one of them

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Aspiring Pro
Posts: 1,931
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Registered: ‎17-10-2007

Re: Nationwide bank


@rongtw wrote:

Daughter was due 3 payments today , but only one has arrived ?


 

Even when there are no glitches credits can arrive throughout the day they are due.
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Aspiring Legend
Posts: 11,769
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Registered: ‎04-11-2014

Re: Nationwide bank

Talking about cash points, I was amazed to find out earlier when I called into my bank that you can now draw out up £500 from a cash machine. Blimey, and there was me thinking it was £100 max..... not that I would ever want to carry that much cash.