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NTL/Virgin Media are a Joke

Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

NTL/Virgin Media are a Joke

Hi All
Yes NTL/Virgin Media are a Joke, I here you say why look at this:
[quote="Service Status"]
Ticket
Ticket Number 1198867
Time Stamp 23/02/2010 09:05  
Priority P1  
Status Updated
Department Outage Surveillence Team
Estimated Time Fix 4 Hours
Customers Affected Broadband Internet
Raised By Jason Wilde
Postcode Areas All
Placename Nationally
Detailed Description
Some customers Nationally may currently be experiencing delays in receiving emails.
Our engineers are currently investigating this issue.
Virgin Media would like to apologise for any inconvenience caused.
Virgin Media Technical Support


Updates

Last Modified Name Customers Affected Estimated Time Status Priority
08/03/2010 08:10  Harry Smith  Broadband Internet  unknown at present  Updated  P1  
Detailed Description  
Our engineers are still investigating this issue. Further updates will be posted, as they become available. Virgin Media would like to apologise for any inconvenience caused.
- Virgin Media technical support  
[Snip]

All Virgin Media email accounts are off line, just as well I do not rely on my NTL email account.
5 REPLIES
Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Re: NTL/Virgin Media are a Joke

Would you like to produce evidence for this statement
Quote
All Virgin Media email accounts are off line
when all the announcement says is
Quote
Some customers Nationally may currently be experiencing delays in receiving emails.
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: NTL/Virgin Media are a Joke

Hi Oldjim
Just got off the phone with Virgin Media and the lady from CSC sed that all email accounts are off line, it was only ntlworld.com accounts be for but my account is ntlworld.com so I am annoyed to say the least.  I can not get ADSL on my line withe it having a permanent fault on the line or I would be off to a new ISP.   Sad
Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Re: NTL/Virgin Media are a Joke

Novel use of the words by Virgin then - I suppose that being economical with the truth fits it.
Although a quick search appears to show that not all email accounts are affected
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: NTL/Virgin Media are a Joke

That is Virgin Media thay do have a novel use of words thay make me sad that I can not dump them. 
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: NTL/Virgin Media are a Joke

Update
My email is back up and working, but I would love to dump NTL.