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Mobile phone for deaf/hard of hearing

RichAllen
Grafter
Posts: 805
Registered: 14-09-2013

Mobile phone for deaf/hard of hearing

Topic.
Does anyone know of such a thing that is not ridiculously expensive? I have a Samsung Galaxy S3 now and everyone says they can't hear me when I talk to them on the phone, I have took the thing to every O2 Shop in Sheffield to see if there's a problem and the only way to find out is to pay £50 excess on the insurance to send it away, which I have done twice already and I'm only 7 months into my contract.
I'd bin the phone and use one of my old ones, but I'm tied into contract till April 2015 and can't afford to pay it off.
So anyway, mobiles for deaf/hard of hearing, can anyone help or do I have to join a specialist forum?
19 REPLIES
Moderator
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Re: Mobile phone for deaf/hard of hearing

I bought a phone for my dad from Matomobile.co.uk almost 4 years ago. The phone arrived promptly and it had large buttons and a good loud speaker for his needs (he was 90 at the time).

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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PowerLee
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Re: Mobile phone for deaf/hard of hearing

Samsung handsets have a 2 year warranty.
Have you been letting O2 send it of for repair?
RichAllen
Grafter
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Registered: 14-09-2013

Re: Mobile phone for deaf/hard of hearing

£50 excess on insurance, sent it off twice already for other faults, I wouldn't mind but I've only had the phone 7.5 months.
[Moderator's note by Dick (Strat):  Full quote of preceding post removed, as per Forum Rule]. Please use the Reply button.

Community Veteran
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Re: Mobile phone for deaf/hard of hearing

Faults are covered by your statutory rights as a consumer unless they are caused by you. You shouldn't have to pay any excess for inherent manufacturing defects.
Do you wear hearing aids ? I saw a phone not so long ago which had the facility to turn on the loop system for hearing aids.
Maybe use the tab as a tab and grab a cheap phone for making phone calls ?
RichAllen
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Registered: 14-09-2013

Re: Mobile phone for deaf/hard of hearing

I wear one digital hearing aid.
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Re: Mobile phone for deaf/hard of hearing

How about something like this ?
http://www.amazon.co.uk/Amplicom-Bluetooth-Induction-Neck-Hearing/dp/B005T0HLL2
I'm not recommending the above but it could be a good place to start looking. That would give you a bit more freedom to move the phone to a more comfortable position for speaking to people - kind of a hands free using your hearing aid as an earpiece.
Moderator
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Re: Mobile phone for deaf/hard of hearing

Quote from: picbits
Faults are covered by your statutory rights as a consumer unless they are caused by you.

In the first six months, according to the SoG act, it is assumed the goods were faulty when received and it's up to the retailer to prove otherwise. After 6 months it's up to the consumer to prove there is an inherent fault. This may be done by an independent inspection and helped by an internet search of others who may have experienced the same issues along with some notification/admission from the manufacturer.

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pwatson
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Re: Mobile phone for deaf/hard of hearing

Back on topic...
Anything here suitable?
RichAllen
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Registered: 14-09-2013

Re: Mobile phone for deaf/hard of hearing

if I could afford one of those, I'd pay off my O2 contract and get a cheap PAYG from somewhere.
pwatson
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Re: Mobile phone for deaf/hard of hearing

Perhaps if you mentioned your budget it would narrow down the search?  I assume less than £50 as that's the cheapest on the RNID site?
RichAllen
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Registered: 14-09-2013

Re: Mobile phone for deaf/hard of hearing

Budget of £50-75 preferably.
Moderator
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Re: Mobile phone for deaf/hard of hearing

If you want it just for making calls how about Doro PhoneEasy® 506 @ £38.
It's hearing aid compatible and free delivery.

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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RichAllen
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Re: Mobile phone for deaf/hard of hearing

Link doesn't work.
Clicked it twice, in Firefox, and is still "loading"
I have latest version.
Moderator
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Re: Mobile phone for deaf/hard of hearing

Just checked the link again...
Pages were slightly slow for me but did open after around 20 secs (latest FF).

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still