Earlier today a thread was created with the above title.
This was in response to a previous thread that was removed after discussion between the moderators and Plusnet staff.
However, it appeared that members hadn't calmed down and it denigrated into a less than polite discussion and wasn't handled with any tact or thought for the person whom the thread involved.
as a result of that, again after discussion, I have removed this thread also. In respect to the question there is ongoing discussion as to how best to handle this going forward so please don't creat another thread regarding it.