cancel
Showing results for 
Search instead for 
Did you mean: 

Is, this a scam, my instinct tells me it is...

Community Veteran
Posts: 7,302
Thanks: 74
Fixes: 2
Registered: 30-08-2007

Is, this a scam, my instinct tells me it is...

I have over the last couple of months received calls from Canada and the USA, telling me my internet connection is compromised, today's calls apart from telling me the internet connection is compromised that my connection will be cut off within the next 24 hours, and I should call their tech department.

I of course have done no such thing, assuming that what is wanted is for me to call back on the number (they are always different) and watch as my bank account is drained.

Anyone else had any of these calls.

Of course if my internet connection is still up and running this time tomorrow I will know the answer. 

Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
10 REPLIES
Community Veteran
Posts: 7,302
Thanks: 74
Fixes: 2
Registered: 30-08-2007

Re: Is, this a scam, my instinct tells me it is...

One thing I didn't mention; because my landline has been redirected to my mobile for several months, I don't actually know which line these calls are coming in to. I suspect it is my landline number. However, I'm told that the connection delay with redirect can put off many scam callers. 

Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Mayfly
Pro
Posts: 1,157
Thanks: 112
Fixes: 1
Registered: 04-06-2009

Re: Is, this a scam, my instinct tells me it is...

Yep I had one a few weeks ago, not sure where it was from but they did say it was on behalf of BT, but the same story, ring this number etc, ect to speak with the engineer. 

I'm afraid I was a little curt with them I told them where to go.

jab1
All Star
Posts: 1,912
Thanks: 425
Fixes: 6
Registered: 24-02-2012

Re: Is, this a scam, my instinct tells me it is...

@petlew A pure and simple scam - I'm guessing this is an attempt to get round the fact that 99.9% of the population are wise to the 'Microsoft' calls.

'Your ISP' would never be able to know if your individual system had been compromised - and PN  wouldn't be calling from across the Atlantic anyway.

If you look on, say, 'WhoCalledMeUK', there are hundreds of people asking the same question - and getting the same reply.

Just ignore them.

John
cyrilclark1
Rising Star
Posts: 200
Thanks: 14
Registered: 22-01-2012

Re: Is, this a scam, my instinct tells me it is...

Someone I know was conned by two characters who phoned, posing as BT employees - they even gave her their 'BT identity numbers.'  According to them, her computer's security system had been compromised and she also had pornographic material on her PC. Sadly, she allowed the scammers to access her computer. The fee to 'clean' up her computer - £400 in iTunes gift cards.

The scanmmers even accessed her PC's location and told her the address of her nearest Argos store to buy the iTunes gift cards. One of the scammers even had the cheek to make a courtesy call a day of two later to check that her PC was working OK!

Needles to say there was no previous fault with her PC and the remote access software has now been removed.

Now a sadder, poorer and, hopefully wiser lady who didn't deserve to be conned.

 

Gel
Seasoned Pro
Posts: 1,557
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Is, this a scam, my instinct tells me it is...

Community Veteran
Posts: 3,613
Thanks: 396
Fixes: 5
Registered: 05-04-2007

Re: Is, this a scam, my instinct tells me it is...

Well I have read similar threads on this, and it sounds like to me.

PlusNet will only cut your internet if you don't pay the bill, so assuming your account is in order you have nothing to worry about.

cyrilclark1
Rising Star
Posts: 200
Thanks: 14
Registered: 22-01-2012

Re: Is, this a scam, my instinct tells me it is...

Thanks for that link Gel.  I listened until the end - quite a spooky call!

I can see how some people will fall for these scams - the scammers are certainly very skilled in their 'trade.'

I had always hoped that some day the man from 'Microsoft' would phone me; I had all sorts of plans to waste his time for a while. Came the day and I was in the middle of a tricky DIY project - all I did was to tell him not to waste my ******* time and hung up.

Community Veteran
Posts: 3,613
Thanks: 396
Fixes: 5
Registered: 05-04-2007

Re: Is, this a scam, my instinct tells me it is...

Well @cyrilclark1

If someone wants to do that do me, and waste my time, I will do to them too.

Okay you took the more direct approach of telling them to "get lost" shall we say.

When my parents had:

'We're from BT, so I said (in this case I know it is PlusNet - ok).

Me:

Who is my ISP? BT they say.
What division of BT are you calling from (i.e. what company).
What is the nature of this problem?
How did you identify this problem?
I was using the connection just now and I haven't noticed anything.
What is our external IP address - of course a legit ISP would know that one.

Guy says "I don't understand", then after a few seconds hung up.

Priceless Grin

John_Hull
Rising Star
Posts: 93
Thanks: 28
Registered: 03-04-2012

Re: Is, this a scam, my instinct tells me it is...

I've had a few of these. My favourite was a couple of weeks ago. The guy introduced himself as from BT Opereach. I said, "Oh your  guy is outside at the moment. Do you want to speak to him?"  The engineer was actually outside, sorting out my neighbour's connection. I don't think he believed me, but when the engineer gave him his reg number and job number, he hung up (I don't know why :-) )

Community Veteran
Posts: 7,302
Thanks: 74
Fixes: 2
Registered: 30-08-2007

Re: Is, this a scam, my instinct tells me it is...

I quite like the motor accident people, telling me I recently had an accident that wasn't my fault. 

I usually respond with "which one?", They continue by asking if it was my fault, I repeat "which one". They then usually ask if I have had an accident that wasn't my fault.

I say, "well you seem to know more about my driving record than I do, you tell me". Quite often I will get a supervisor on the line asking the same thing. But he doesn't last long with the deadpan routine and hangs up.

I'm currently the proud keeper of a 10 year NCB, its actually more than that, but insurance companies only look at the last 10 years. 

Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.