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ISP Phone Lines

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Community Veteran
Posts: 2,737
Thanks: 128
Fixes: 2
Registered: 05-04-2007

ISP Phone Lines

My internet went down yesterday. Completly.

So rung Virgin Media, and don't if PlusNet do the same thing, but don't you love it when you just hear on the automated system:

Phone Line: "Did you know you can go on-line and ...".
Me (thinks): "Yes I do know I can go on-line ISP, but I can't hence why I am calling you!"

Got told there was a fault in the area, they knew about it (well, you have to tell them in case they don't).
Only seems to be down a day, and working now.

I feel for people on here who have lost internet for weeks, a day is bad enough for me Roll eyes

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 3,009
Thanks: 632
Fixes: 148
Registered: 21-04-2017

Re: ISP Phone Lines

I think sometimes people may have access to mobile data, or their broadband connection may not be completely down.

I hope you're back up and running now? Smiley

 

I feel for people on here who have lost internet for weeks, a day is bad enough for me Roll eyes

I was without broadband for about 3 months a couple of years back, and the 4G signal in my house is sketchy probably because of the solid brick walls.

I read a lot of books.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team