Never purchased anything from them since the lockdown but frequently get emails advertising stuff...
Talking to a neighbour who ordered some items a month ago and not got them he questioned if they were going bust but continuing to take orders....when I pointed out things can go wrong with delivery he suggested I look at trust pilot...
Not uncommon for people to complain but over the past month or so the majority of feedback is one star with the same complaint about non delivery of goods....
Hopefully you have not ordered recently from them for home delivery..
Last I heard was that homebase only had around £20-25million in the kitty and that was just before the lockdown was announced.
For comparison, B&Q who frequently portray themselves in the media as struggling (clever advertising), have around £325million in the kitty.
Draw your own conclusions. My local homebase was flattened years ago and then B&M built their own store from scratch on the site.
I wouldn't be that surprised to see them go pop.
Luckily everything has easily viewable ID plates so matching up serial numbers was easy enough.
We did remove 9 reach truck masts for them as Hilco sold those trucks over seas.
If a large number of people are complaining they have paid for but not received goods, in some cases up to two months ago is it not fraud continuing to advertise goods when knowing your company is likely to go into administration ?
26-05-2020 6:01 PM - edited 26-05-2020 6:01 PM
I ordered a ladder in late March from Homebase, they were £60 cheaper than anyone else. Just got it delivered the other day, now I understood why the ladder was not getting delivered because large things don't get delivered by Homebase and the company supplying / delivering the ladder ( Werner, based in Yorkshire ) was closed down due to virus ( even their warehouse was closed ) - i did contact Werner directly to check. I was worried at one time that I would become a Homebase creditor, but it was OK in the end.
on 26-05-2020 9:28 PM - last edited on 30-05-2020 2:24 PM by Strat
I did take steps to find out what was happening... but that's my stile...
was not going to let them stringer me along, or take the riser out of me.
I was determined not to climb down.
Moderator's note by Dick (Strat): Full quote of preceding post removed as per Forum rules.
... is it not fraud continuing to advertise goods when knowing your company is likely to go into administration ?
It's definitely unlawful to trade while insolvent so their head of finance must consider they are ok, for the moment at least.
28-05-2020 3:29 PM - edited 28-05-2020 3:31 PM
They currently have 152 stores and are owned by Hilco.
The moment it's revealed that Hilco are involved with running a company you can pretty much wave it goodbye. They break up and sell assets from a lot of companies. It seems to be their preferred way of operating rather than keeping a company running.
28-05-2020 4:55 PM - edited 28-05-2020 4:58 PM
In fact the last bulky item was a stepladder from Focus DIY - remember them?
That was when I lived in Yeadon and could carry it home!!