Just received some tripe from Plusnet on how they are helping me with Covid. Number to NHS is free and your can access your information online.
Virgin Mobile contacted my wife and said, Things are really difficult at the moment and we are going to help, ALL your favorite numbers are now free for 3 months and we are also increasing your data to 10gb.
I eventually contacted Plusnet (they don't make it easy) to highlight this to them and didn't get a response.
At the end of this people will really take stock and a true account of Heroes and Villains (including fence sitting Plusnet) will be doing the rounds. I intend to make a permanent list for everyone to applaud those heroes and name and shame those like plusnet.