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HP Deskjet printer/scanners

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Grafter
Posts: 666
Registered: 31-07-2007

HP Deskjet printer/scanners

I have a HP Deskjet 4500 wireless printer about 2 years old.
For the first time , I am wanting to use the scanner  to scan some old National Service (RAF) photos of mine to display on the Forces Reunited Gallery but I cannot get my printer to scan AND SAVE TO PC... It only scans and prints out .
I am sure that it CAN print to PC and therefore produce a .gif file
I have searched the FAQ's of HP but they are not helpful.
Does anyone have any tips please?
7 REPLIES
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: HP Deskjet printer/scanners

If the same as my Epson it will have separate scanner software and you use that to capture it to a jpeg etc
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: HP Deskjet printer/scanners

Community Veteran
Posts: 3,826
Thanks: 44
Fixes: 1
Registered: 24-09-2008

Re: HP Deskjet printer/scanners

Think you need to setup some software to 'get the image' from the scanner.
I use ABBYY finereader, it is OCR software, but scan pictures pretty well, then saves as PDF's It's available as a trial.
I'd be tempted to 'avoid' shareware or free software, the quality is often below par.
hth
Community Veteran
Posts: 16,834
Thanks: 1,124
Fixes: 13
Registered: 06-11-2007

Re: HP Deskjet printer/scanners

I have a HP Scanjet 4500, which must be about 10 years old....never used any software to "get the image".... the software provided by the scanner driver does the work....
I would expect the instructions provided by Midnight caller`s linky should be sufficient to get the machine working.......
If not... go to the HP website and you can "chat live" to a techy about the problem... I have found them very helpful in the past...
good luck.
Community Veteran
Posts: 5,340
Thanks: 608
Registered: 23-09-2010

Re: HP Deskjet printer/scanners

Sounds like you are stuck/selecting a photo copy mode.
community
Grafter
Posts: 666
Registered: 31-07-2007

Re: HP Deskjet printer/scanners

Thanks to all replies so far.
I will take some time today to act on the suggestions.
community
Grafter
Posts: 666
Registered: 31-07-2007

Re: HP Deskjet printer/scanners

Thanks again for all the suggestions which I pursued.
I , finally decided to re-install the HP software using the original disk and got rid of all the addons I had accumulated.
The result was a nice new clear installation of the Printer which included all the necessary drivers to use the scanner.!
There must be a moral to this  somewhere!
cheers