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Gas bills

Community Veteran
Posts: 7,154
Thanks: 54
Fixes: 2
Registered: 30-08-2007

Gas bills

Customers of British Gas should treat estimated bills with a pinch-of-salt!! They are just that and often wildly wrong...
Admittedly the weather down here in the south east has been unseasonably erratic for the time of year lately, but there has been no conscious effort to economise on the heating here...but!
Four bills ago (estimated by BG) probably around March time I think the actual dates escape me just now, the bill we paid was in excess of £300, the next (also estimated by BG) perhaps June was around £200. The following bill I read and submitted the meter reading (accurately) and received a credit bill of around £190. The current bill was read and submitted by myself and we are still around £110 in credit.
It seems to me that instead of switching around providing companies some customers would make greater savings by not trusting estimates and submit their own meter readings instead.
Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
7 REPLIES
pin2011
Grafter
Posts: 109
Registered: 09-06-2011

Re: Gas bills

SSE alow you to phone the reading in when the bill arrives so that even tho the bill is an estimate they will reissue the new bill with your own readings. Another way is to register on line and they email you when the bill is due - again you send them the reading and they calculate the bill on your reading - not estimated which is OK. Not sure about the on line bit as even tho I signed up I don't want to stop paper bills, which I suspect I have in the small print. Well can always change back - I hope!
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Gas bills

Dont have any problem with EON, they send me an e-mail just before a bill is due, saying either a meter reader is coming, or please read the meter yourself and submit it, the very next day they send me a bill.
I also pay by DD on  calculated average bill for the year, so sometimes, like last year I had an immediate repayment to my bank at the end of the year for about £40, I dont have to ask for it.
Just got a Xmas message from them
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Community Veteran
Posts: 3,826
Thanks: 44
Fixes: 1
Registered: 24-09-2008

Re: Gas bills

I'm also with E.On, pay by direct debit calculated average bill for the year, billed on entered meter reading.
Only issue with E.On they persist on plotting/planning our power consumption as "Peak use winter", hence are always trying to modify the direct debit. Where as our "peak electricity" use is summer
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: 13-04-2007

Re: Gas bills

I have Energy Smart with BG so submit reading monthly on 13th day.
Estimated bills are always accurate eg this months estimate was £63.33 and that was the bill created on 19th for payment 3rd Jan.
Agree that E.On are good and do like fact that one can submit a reading and immediately find current state of account.
Community Veteran
Posts: 16,848
Thanks: 1,135
Fixes: 13
Registered: 06-11-2007

Re: Gas bills

I`m with SSE... and agree, that it is dead easy to "correct" the "estimated" readings.... I never pay them,... I am also receiving paper bills, very useful to prove your address to various other departments, cancelling the paper bill will save me 1 % on my future bills....  Undecided  The good thing about "estimated" bills, is that they actually give you an early indication/warning that the bill is due, so spend ten mins reading your meters, phone it on the automatic meter line, wait a week, get a new "proper" bill  and always pay for what YOU have ACTUALLY USED... rather than put money into the suppliers bank account, giving them the interest...  Cheesy
Community Veteran
Posts: 7,154
Thanks: 54
Fixes: 2
Registered: 30-08-2007

Re: Gas bills

Perhaps I should point out that I'm on paperless on-line billing. Up until the last couple of bills I just don't normally query it or indeed even read it carefully, just pay it... Something that will not be happening in the future.
Experience; is something you gain, just after you needed it most.

When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: 13-04-2007

Re: Gas bills

I think there's a difference in what we are referring to as an estimated bill - my BG estimates are done by website and based on exact reading I'm about to submit.
It's many years since I last received an estimated reading and quite agree I wouldn't pay a bill based on a guessed reading.