cancel
Showing results for 
Search instead for 
Did you mean: 

Gas Boiler Condemned

Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Gas Boiler Condemned

One of Robert Heath's Gas engineers come out to fix the Gas Boiler, but Instead of fixing the boiler the Gas Engineer broke the boiler, and condemned the gas boiler, he had not worked on a "Potterton Flamingo 20-30" he was meant to replace the Gas Valve Honeywell, with the gas test nipul not working anymore, but the Gas Valve was still working, he went at the boiler like a bull in a china shop, he was meant to replace the boiler timer he had not worked on a "Randall 4033 Programmer" either, he wired up the new timer "Drayton Lifestyle LP522Si" wrongly, should he have touched the boiler or timer I would have to say no way should he, what do you think should he had?
We have no Gas Boiler now thanks to him!  Angry  Angry
29 REPLIES
Community Veteran
Posts: 4,598
Thanks: 753
Fixes: 3
Registered: 06-11-2014

Re: Gas Boiler Condemned

Sue 'em and get a free boiler plus compensation out of them... Cool
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Gas Boiler Condemned

@twocvbloke, The problem is it is not ours it belongs to Affinity Sutton, one of Robert Heath's Gas engineers is coming out on wednesday to assess the flat for a new combi boiler, but it will not be fitted on wednesday we will have to wait for how long I don't know!
Community Veteran
Posts: 5,322
Thanks: 467
Fixes: 1
Registered: 21-03-2011

Re: Gas Boiler Condemned

If you paid him for the work it will fall under the Consumer Rights Act 2015 and he is obliged to fix it as he's supposed to offer a competent service.
Now Zen, but a +Net residue.
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: 13-04-2007

Re: Gas Boiler Condemned

So much for Gas Safe engineers!
At least it's the problem of your housing association but worth chasing them because of medical needs.
Community Veteran
Posts: 7,917
Thanks: 596
Fixes: 8
Registered: 02-08-2007

Re: Gas Boiler Condemned

There are times when professionally trained or qualified people are too complaisant and as a result make serious errors if this guy was corgi registered then I would be contacting them so his name could be removed from their list.
As I understand it you cannot legally fit or repair gas boilers unless you are corgi registered.
There has been another case in the local news recently where a corgi registered gas fitter incorrectly installed a gas heater to his boat in the Lake district and as a result a mother and daughter died.
Community Veteran
Posts: 4,598
Thanks: 753
Fixes: 3
Registered: 06-11-2014

Re: Gas Boiler Condemned

Quote from: gleneagles
As I understand it you cannot legally fit or repair gas boilers unless you are corgi registered.

Bit behind the times then, the Corgi registration has been gone for 6 years now, with Gas Safe replacing it in 2009 in mainland UK and 2010 in N. Ireland... Grin
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Gas Boiler Condemned

It's also not strictly speaking true (regardless of organisation changes).  You can only legally charge for your services if appropriately registered but the minimum requirement to work on gas appliances (ie unpaid, eg d-i-y) is to be 'competent'. 
Clearly if you work on your own boiler and get it wrong then you weren't competent and shouldn't have been doing the work in the first place - QED!
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Gas Boiler Condemned

you must be gas safe registered to work on a boiler, and "to work on" means doing something on a boiler that the owner couldn't do as permitted by the manufacturer.
so simply removing the cover of the boiler requires you to be gas safe registered, to so do without being registered is an offence.
to be gas safe registered you must have passed your certification exams (which must be done at regular intervals).
however, just because someone has passed their certification and is registered does not mean they won't be sloppy in their work and make mistakes.
you get clowns in every specialist field. it's just that if someone makes a mistake with a gas boiler it can end up killing someone.
nanotm
Pro
Posts: 5,671
Thanks: 108
Fixes: 1
Registered: 11-02-2013

Re: Gas Boiler Condemned

@mc the answer would be not if he wasn't using a manual,
we regularly have the association Muppets out to perform some test or check or repair yet only 2 of the fellas have ever asked for the service book (as a tenant I have to keep the book the association gave me for such purposes) both of them professed to not being familiar with the system (which shows professionalism) yet there the only two that haven't tried to disappear out the door telling us we cant use the boiler until its repaired .....
just because your paranoid doesn't mean they aren't out to get you
Community Veteran
Posts: 4,598
Thanks: 753
Fixes: 3
Registered: 06-11-2014

Re: Gas Boiler Condemned

Quote from: chenks76
so simply removing the cover of the boiler requires you to be gas safe registered, to so do without being registered is an offence.

So my changing the battery in the timer of our old boiler (got replaced last year with a shiny new one) was an offence?  Shocked
Hmm, the landlord agency didn't agree with that, I told them exactly what I did, and they seemed quite happy that I'd got the boiler working, as their hired goon at the time (no longer used now) wanted a bill of £80 for "a new part" (bearing in mind it was a 50p CR2032 I'd fitted inside the timer which I still have and is still ticking away with the programming I'd set), not including labour costs, that didn't impress the landlords, and that I'd not touched anything to do with the gas supply, burners or anything potentially dangerous... Cool
If you're a competent person who knows what not to do and where not to stick your screwdrivers, then anything goes as far as I'm concerned, popping off a cover to replace a 50p battery inside a £10 timer is not worth three figures, at all...
nanotm
Pro
Posts: 5,671
Thanks: 108
Fixes: 1
Registered: 11-02-2013

Re: Gas Boiler Condemned

ahh because you don't own the property or the machine in question then technically you broke the law, stupid thing is a gas fitter couldn't actually have done the job either unless their dual traded as a sparky.......
sometimes the "rules" fail the common sense test......
when I changed a light fitting i was breaking the law  not because i am not competent to do the job but because there are extra provisions (red tape) for rented properties, i know the job i did is fine though since the electrical safety check passed without any problems when then makes all the little things i did suddenly fine ......
it seems like stupid red tape but its easy to see situations where it would be far from ok to let tenants do stuff /
just because your paranoid doesn't mean they aren't out to get you
Community Veteran
Posts: 4,598
Thanks: 753
Fixes: 3
Registered: 06-11-2014

Re: Gas Boiler Condemned

I've changed a few light fittings too, after all, it's only three wires, only a complete numpty would get them the wrong way round (or not turn off the electrickery and zap themselves out of the genepool in a Darwinian fashion), landlord's happy for me to do things, they know I'm good at repairing stuff like electricals, it saves them money, saves headaches for me waiting for a lackey to come do things, and everything's ticketyboo... Smiley
But yes, the laws themselves defy common sense, which sadly is lacking these days, but it's one of them topics that usually results in the term "nanny state" being brought out of the well-worn drawer of cliché phrases, but at the end of the day, we are responsible for our own actions, if we're not allowed to make our own actions, then we don't learn, and we end up unable to do things for ourselves when the need arises...
Kremmen
Rising Star
Posts: 496
Thanks: 5
Fixes: 1
Registered: 13-04-2013

Re: Gas Boiler Condemned

I had similar with BG.
They don't like (actually hate) warm air systems and eventually broke it. I contacted the manufacturers who sent out my local approved agent and it's been fine ever since. Glad I now have a manufacturers independent instead of the cowboys I used to get.
Let's be careful out there !
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: Gas Boiler Condemned

Quote from: Midnight
One of Robert Heath's Gas engineers come out to fix the Gas Boiler, but Instead of fixing the boiler the Gas Engineer broke the boiler, and condemned the gas boiler, he had not worked on a "Potterton Flamingo 20-30"

What was it condemned on?
A couple of years ago I had a deal on a boiler service and the guy refuse to work on it. My boiler is a Potterton Netaheat  and he worked on one a few weeks before and had to condemn it because the seal was damaged when taking it apart and therefore leaking CO into the room. He could not get a replacement seal and therefore had to condemn the boiler. He did not want to do the same on my boiler so only did the external CO tests.