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Dear Customer,

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Community Veteran
Posts: 20,030
Thanks: 2,724
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Registered: ‎06-11-2007

Dear Customer,

Received the following email.....

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------------

 


Ref ID: 6522011

Dear Customer,

You are receiving this notice from HM Revenue & Customs
with information about your available refund credit of 480.20 GBP,
and how to return your funds electronically using the online platform.
Please note that this process can be used only until the 6th of April 2020.
After the due term of this process you can only request your refund via postal service .

Click her in order to claim your refund online  

 

( original linky removed for safety sake ! ! ) ..


Kind regards.
GOV.UK

 

-------------------------------------------------------------------------------------------------------------------------------------------------------------

 

I am, actually, due a tax refund...but am not chasing it up at the moment due to the virus, probably reducing staff numbers...

 

Not going to click this because of the  sender email address...

 

mailer (at) newsensations.com

 

Don`t think that HMRC would be using THAT for an email address ! ! ..GrinGrinGrin

23 REPLIES 23
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Hero
Posts: 4,507
Thanks: 1,490
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Registered: ‎24-02-2012

Re: Dear Customer,

The grammar - or lack of - would have alerted me.

John
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Seasoned Pro
Posts: 1,374
Thanks: 193
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Registered: ‎04-06-2009

Re: Dear Customer,

You've done well I was only worth a refund of £264 😪

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Hero
Posts: 4,472
Thanks: 1,169
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Registered: ‎30-07-2008

Re: Dear Customer,

Big clue - HMRC don't send emails to the public.

Behind every successful man is a surprised woman
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Aspiring Champion
Posts: 1,369
Thanks: 401
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Registered: ‎25-07-2007

Re: Dear Customer,

I’ve received genuine emails from HMRC since 2005....

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Pro
Posts: 597
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Registered: ‎01-02-2020

Re: Dear Customer,

Since when have HMRC referred to taxpayers as ‘customers’? Second word in and it is obviously fake.

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Aspiring Champion
Posts: 1,369
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Registered: ‎25-07-2007

Re: Dear Customer,

All mine start with :

Dear Mr forename surname

and end with :

From HMRC Check your Income Tax

 

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Hero
Posts: 4,507
Thanks: 1,490
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Registered: ‎24-02-2012

Re: Dear Customer,

The obvious question - does HMRC have your email address? - I would think not.

John
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Aspiring Champion
Posts: 1,369
Thanks: 401
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Registered: ‎25-07-2007

Re: Dear Customer,

Her’s a clue :

Why you got this email

You got this email because you’ve chosen to receive email updates instead of letters by post.

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Pro
Posts: 597
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Registered: ‎01-02-2020

Re: Dear Customer,

@jab1 

They have mine. And @Champnet‘s too according to post #5. My guess is they have quite a lot of people’s email addresses, but it is still remarkably easy to spot the fake emails with a bit of sensible caution.

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Hero
Posts: 4,507
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Registered: ‎24-02-2012

Re: Dear Customer,

OK, @Champnet Sorry, but as I've had very little to do with HMRC over the past 10 years or so, I didn't know they'd finally moved into the 20th century. 😉

John
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Community Veteran
Posts: 6,375
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Registered: ‎06-11-2014

Re: Dear Customer,

If they were real I'd have been due several thousands worth of rebates, amazing considering my miserable income!!! 🤣

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Hero
Posts: 4,507
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Registered: ‎24-02-2012

Re: Dear Customer,

@rEUnite Fair enough - see my reply to @Champnet .I agree fakes should be easy to spot - they certainly would be for me - any unknown addresses are highlighted in my mail-filtering program.

John
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Hero
Posts: 4,472
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Registered: ‎30-07-2008

Re: Dear Customer,


@Champnet wrote:

I’ve received genuine emails from HMRC since 2005....


Fair enough, I was unaware that they did.

I only ever get the annual statement of coding in the post. Thanks for the info.

Behind every successful man is a surprised woman
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Pro
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Registered: ‎01-02-2020

Re: Dear Customer,


@jab1 wrote:

 

any unknown addresses are highlighted in my mail-filtering program.

Sadly it is not always as straightforward for those of us whose online lives are carried out mainly on iPads or other tablets. It can be rather more difficult to spot the real email address on these devices, and our fingers are sometimes far too used to clicking on links.